Branch Assistant — Customer-Centric Trade Counter
Branch Assistant — Customer-Centric Trade Counter

Branch Assistant — Customer-Centric Trade Counter

Full-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer service and manage stock at our trade counter.
  • Company: Join Rexel France, a leader in the electrical distribution industry.
  • Benefits: Enjoy 33 days of annual leave, bonuses, and extensive learning opportunities.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Be part of a dynamic team and enhance your customer service skills.
  • Qualifications: Strong communication skills and a customer-first mindset are essential.

The predicted salary is between 20000 - 25000 £ per year.

Rexel France is seeking a motivated Branch Assistant in Bristol to provide outstanding customer service. In this role, you will manage stock, assist customers in-store and over the phone, make sales calls, and handle sales administration.

Ideal candidates should possess strong communication skills, a customer-first mindset, and the ability to manage workloads effectively.

This position offers extensive learning opportunities, bonuses, and 33 days of annual leave including bank holidays.

Branch Assistant — Customer-Centric Trade Counter employer: Rexel France

Rexel France is an excellent employer that prioritises employee development and well-being, offering a vibrant work culture in Bristol. With extensive learning opportunities, generous bonuses, and 33 days of annual leave, including bank holidays, we foster a supportive environment where customer-centric individuals can thrive and grow in their careers.
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Contact Detail:

Rexel France Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Assistant — Customer-Centric Trade Counter

Tip Number 1

Get to know the company! Research Rexel France and understand their values and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! Since this role is all about customer interaction, try role-playing with a friend or family member. This will help you feel more confident when speaking with customers and handling sales calls.

Tip Number 3

Show off your customer-first mindset! During interviews or phone calls, share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re the right fit for the role.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that you're proactive and ready to take the next step in your career with Rexel France.

We think you need these skills to ace Branch Assistant — Customer-Centric Trade Counter

Customer Service
Communication Skills
Sales Administration
Stock Management
Phone Etiquette
Workload Management
Sales Skills
Customer-Focused Mindset

Some tips for your application 🫡

Show Your Customer-Centric Side: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!

Keep It Clear and Concise: We appreciate a straightforward approach! Make sure your application is easy to read and gets straight to the point. Use bullet points if necessary to break down your skills and experiences.

Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your application specifically for the Branch Assistant role at Rexel France. Mention how your skills align with the job description and what excites you about this opportunity.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to track your application status directly. Plus, it shows us you’re serious about joining our team!

How to prepare for a job interview at Rexel France

Know Your Customer Service Basics

Before the interview, brush up on key customer service principles. Think about how you can demonstrate a customer-first mindset through your past experiences. Be ready to share specific examples of how you've gone above and beyond for customers.

Familiarise Yourself with Stock Management

Since managing stock is a big part of the role, it’s a good idea to understand basic stock management concepts. You might want to prepare some questions about their current systems or processes to show your interest and initiative.

Practice Your Communication Skills

Strong communication is crucial for this position. Try conducting mock interviews with friends or family, focusing on clear and concise responses. This will help you feel more confident when discussing your ability to assist customers both in-store and over the phone.

Show Enthusiasm for Learning Opportunities

Rexel France values candidates who are eager to learn. Be prepared to discuss how you approach learning new skills and how you plan to take advantage of the extensive learning opportunities offered in this role. This will highlight your motivation and fit for the position.

Branch Assistant — Customer-Centric Trade Counter
Rexel France

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