Assistant Branch Manager: Lead Growth & Customer Excellence

Assistant Branch Manager: Lead Growth & Customer Excellence

Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations and coach the team to achieve customer excellence.
  • Company: Join Rexel France, a leader in electrical distribution with a focus on growth.
  • Benefits: Enjoy a contributory pension scheme and extensive learning opportunities.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a real impact by leading a team and enhancing customer relationships.
  • Qualifications: Strong negotiation, communication skills, and a passion for customer service.

The predicted salary is between 30000 - 40000 € per year.

Rexel France is seeking an Assistant Branch Manager for its Derby branch in the East Midlands. This role involves supporting the Area Branch Manager in daily operations, coaching the team, and managing customer relationships.

The ideal candidate will have:

  • Strong negotiation and communication skills
  • Proficiency in team development
  • Excellent customer service orientation

This position offers various benefits, including a contributory pension scheme and extensive learning opportunities.

Assistant Branch Manager: Lead Growth & Customer Excellence employer: Rexel France

Rexel France is an excellent employer, offering a dynamic work environment in the heart of Derby, where employees are encouraged to grow and develop their skills. With a strong focus on customer excellence and team collaboration, the company provides extensive learning opportunities and a contributory pension scheme, making it a rewarding place for those looking to make a meaningful impact in their careers.

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Contact Detail:

Rexel France Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Branch Manager: Lead Growth & Customer Excellence

Tip Number 1

Network like a pro! Reach out to current or former employees at Rexel France on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in an Assistant Branch Manager.

Tip Number 2

Prepare for the interview by practising common questions related to team development and customer service. We can even role-play with a friend to boost our confidence and nail those responses!

Tip Number 3

Showcase your negotiation skills during the interview. Think of examples where you’ve successfully resolved conflicts or improved customer relationships. This will highlight your fit for the role and impress the hiring team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Assistant Branch Manager: Lead Growth & Customer Excellence

Negotiation Skills
Communication Skills
Team Development
Customer Service Orientation
Coaching Skills
Operational Management
Relationship Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in customer service and team development. We want to see how your skills align with the role of Assistant Branch Manager, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Derby branch. Share specific examples of how you've successfully managed customer relationships or coached a team.

Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Rexel France

Know Your Stuff

Before the interview, make sure you understand Rexel France's business model and values. Familiarise yourself with their products and services, especially those relevant to the Derby branch. This will show your genuine interest in the role and help you answer questions more effectively.

Showcase Your Leadership Skills

As an Assistant Branch Manager, you'll be expected to coach and develop your team. Prepare examples of how you've successfully led a team or improved customer service in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Master the Art of Negotiation

Since strong negotiation skills are key for this role, think of specific instances where you've successfully negotiated outcomes. Be ready to discuss your approach and the techniques you used to achieve a win-win situation for both parties.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities within the branch, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.