At a Glance
- Tasks: Support the Business Manager in driving sales and exceptional customer service.
- Company: Join Rexel Heathrow, a leading electrical wholesaler with a collaborative culture.
- Benefits: Enjoy 33 days annual leave, bonuses, and private medical insurance.
- Other info: Diversity is celebrated here; bring your unique perspective!
- Why this job: Be a motivating leader and make a real impact on team success.
- Qualifications: Strong communication skills and a drive to inspire high performance.
The predicted salary is between 27900 - 34100 £ per year.
Are you ready to take the next step in your career? Rexel Heathrow is seeking a dynamic and motivated Assistant Manager to join our team and help drive success in our branch operations. Rexel is a leading electrical wholesaler, committed to delivering exceptional service and innovative solutions to our customers. At our Heathrow branch, we pride ourselves on fostering a collaborative and professional environment where employees can thrive.
Benefits
- Contributory pension scheme and life assurance
- Bonuses: Gainshare bonus scheme – get rewarded for growth/Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday each year
- Enhanced parental leave
- Support & Development: Extensive learning opportunities from day one.
- Health & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description
You will support the Business Manager to hit sales, service and operational targets while leading by example to deliver exceptional customer service and build lasting relationships. Overseeing daily branch operations, you’ll ensure compliance with company policies and maintain the highest health and safety standards. You’ll be a motivating coach and mentor, developing your team to reach their full potential, and act as the go-to escalation point for customer or operational issues, resolving them quickly and decisively. When the Business Manager is away, you’ll confidently step in, making key decisions to keep the branch running smoothly.
Qualifications
- COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
- TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
- CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
- COMMUNICATION: Clearly conveys information and ideas to individuals or groups.
- PROBLEM SOLVING: Identifies and resolves problems in a timely manner
- DRIVES ENGAGEMENT: Creating a climate where people are motivated to do their best to help the organisation achieve its objectives
What we are looking for
- Drive to inspire a high-performing team and keep the branch running at its best
- Enjoys motivating, coaching, developing and holding the team accountable
- Excellent communication and interpersonal abilities to build rapport with customers and colleagues and handle escalations with calm confidence
- Solid grasp of branch operations and sales processes, comfortable working across day-to-day activities
- Able to use performance data to spot trends, prioritise actions and make commercial decisions
- Practical IT skills to manage stock, sales and workflows using our systems daily
- Proactive, organised and results-driven mindset
At Rexel UK, we actively seek talent with different experiences, backgrounds and perspectives because we know that diversity drives fresh ideas and great results. We’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. We celebrate individuality and encourage creativity, ensuring everyone feels supported and confident to be their best.
Assistant Manager in Hounslow employer: Rexel France
Rexel UK is an exceptional employer, offering a dynamic work environment where creativity and technical expertise thrive. With a strong focus on employee development, you will have access to ongoing training and growth opportunities while collaborating with a diverse team of professionals in the lighting design sector. Located in a vibrant area, Rexel UK fosters a culture of innovation and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
