Operations Systems Support Analyst (VN2377) in London

About Marex
Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. For more information visit www.marex.com

Role Summary
The Operations Systems Support role sits within Marex's post-trade product management team for ION's XTP & FEES clearing solution. Responsibilities include but are not limited to static data ownership, assisting with system upgrades and enhancements required to ensure robust/stable operational processing, supporting/collaborating with internal operations departments.

Responsibilities

• Ensure that system static data is accurate for new products and new exchanges.
• Work with Operations departments to ensure solutions meet business requirements, including testing new functionality.
• Troubleshoot and resolve issues on a daily basis as part of the global support function.
• Build and enhance reports from the back and middle office across multiple asset classes.
• Identify areas of improvement and work closely with the Head of Operations Systems Support.
• Ensure all systems and procedures are fully documented, including environment schematics.
• Collaborate with the Vendors Technical Account Management team in weekly meetings and calls as a subject matter expert.
• Act as liaison between functional areas, third party vendors, and exchanges on market led initiatives.
• Assist with vendor system upgrades and patch sweeps, in accordance with the firm's change control policies; this may require weekend work for product validation.
• Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
• Model the highest level standards of integrity and conduct and reflect Company Values.
• Comply with Marex's Code of Conduct.
• Be fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
• Report any breaches of policy to Compliance and/or your supervisor as required.
• Escalate risk events immediately.
• Provide input to risk management processes, as required.

Skills and Experience

• Knowledge of ION's XTP & FEES clearing solution essential.
• Excellent verbal and written communication skills.
• Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.

Competencies

• Demonstrates curiosity.
• Resilient in a challenging, fast-paced environment.
• Ability to take a high level of responsibility in a fast pace and high-volume environment.
• Excels at building relationships, networking and influencing others.
• Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness.

Conduct Rules
You must:
Act with integrity.
Act with due skill, care and diligence.
Be open and cooperative with the FCA, the PRA and other regulators.
Pay due regard to the interests of customers and treat them fairly.
Observe proper standard of market conduct.
Act to deliver good outcomes for retail customers.

Company Values
Acting as a role model for the values of the Company:
Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.
Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves.
Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.
Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers.
Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.

Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.