We are seeking an experienced and driven Operations Manager to lead the operational delivery of our commercial and residential property maintenance, mechanical and electrical services, and minor building works.
As the operational lead and primary point of contact for clients, you will ensure excellence in service delivery, drive business growth, and embed a culture of continuous improvement and safety across all operations.
This is a pivotal leadership role with responsibility for ensuring that all hard services are delivered safely, efficiently, and to the highest standards, while meeting financial targets and fostering long-term client relationships.
Key Responsibilities Lead and oversee the delivery of hard FM services, ensuring compliance with statutory and client requirements.
Drive operational excellence across all service areas, maintaining safety, quality, and performance standards.
Provide strong leadership, motivating teams to achieve individual and business objectives.
Manage budgets and P&L for Hard Services, ensuring financial performance and effective resource utilisation.
Build and maintain excellent relationships with clients, identifying and securing new opportunities for growth.
Ensure robust management systems, controls, and reporting frameworks are in place for effective decision-making.
Oversee the procurement and management of subcontractors and suppliers.
Act as Principal Duty Holder, maintaining compliance and relevant accreditation's (e.g. NICEIC, Gas Safe, Oftec).
Support the rollout and utilisation of Field Service Management technology to enhance efficiency and reporting.
Work collaboratively with Cornwall Council and other stakeholders to secure ongoing business and project pipelines.
You will be a confident and proactive leader with a passion for operational excellence and a proven track record in facilities management and hard services. You thrive in a fast-paced environment, lead by example, and are committed to developing high-performing teams.
Essential qualifications and experience: Proven senior leadership experience in Hard FM or a related discipline.
Strong understanding of property maintenance, M&E services, and building fabric works.
Demonstrable commercial and contractual acumen with budget responsibility over £2M+.
Excellent working knowledge of FM-related legislation, procurement, and compliance.
IOSH Managing Safely or SMSTS (minimum).
Full, valid UK driving licence.
Our offer to you Working Hours: 37 hours Contract Type: Permanent Base: Western Group Centre, Radnor Road, Scorrier, Redruth, Cornwall, TR16 5EH Closing Date: Midnight Sunday 30 November Working with us you will have an employee benefits package that includes:
Generous pension scheme with employer contribution
Employee discount scheme and wellbeing events
Holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional, plus
Operations Manager in London employer: Rewind Radio Ltd.
Join us as a Cleaner at The Library in Callington, where you will be part of a supportive team dedicated to maintaining a clean and welcoming environment for all users. We offer a generous benefits package, including a pension scheme, employee discounts, and opportunities for professional development, ensuring that you can grow and thrive in your role. With flexible working hours and a commitment to employee wellbeing, Cormac is an excellent employer for those seeking meaningful and rewarding work.
