Project Manager

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement.

We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.

Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives.

Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.

Your Role in Our Mission

The Project Manager plays a critical role in advancing the organisation's growth strategy by leading the successful rollout of our Discounts module into new business units.

Acting as the bridge between central teams and local stakeholders, you will ensure each market is operationally ready, aligned to standards, and equipped to launch with confidence.

By driving adoption, managing risks, and creating repeatable rollout approaches, you will help accelerate market expansion, deliver consistent customer experiences, and maximise the platform's value across the group.

What's In It For me?

A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ Saa S company with over 50 benefits in our employee benefits package, including:

• A flexible holiday plan of up to 40 days per year
• £400 a year Wellbeing Allowance
• Private Medical Insurance
• Allowance for professional development books, E-books, and podcasts
• Contributory pension scheme
• Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

Flexible, Hybrid working

Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive.

Our teams work from our Dean Street office two days per week.

Key Responsibilities

• Support the end-to-end delivery of Discounts module rollouts into new business units, ensuring activities are completed in line with agreed timelines, scope and objectives.
• Maintain project plans, action trackers, governance materials and status reporting to provide clear visibility of progress, risks and dependencies.
• Coordinate activities across local business unit teams and central functions including Product, Technology, Retail, Support, Marketing, Finance and Operations.
• Organise and facilitate project meetings, workshops, working groups and readiness reviews, ensuring actions and decisions are documented and followed through to completion.
• Track delivery against agreed milestones and proactively elevate risks, issues, blockers and dependencies to senior stakeholders when required.
• Support business readiness activities including training coordination, knowledge transfer, communications planning and operational readiness activities.
• Coordinate localisation activities such as translations, content reviews and market-specific readiness checks to support successful implementation.
• Work with workstream leads to gather requirements, track deliverables and ensure implementation activities remain aligned across all teams.
• Support the transition from project delivery into BAU by coordinating handover activities, knowledge transfer sessions and readiness assessments.
• Capture lessons learned, implementation feedback and market insights throughout delivery, updating rollout playbooks, templates, trackers, guidance materials and best-practice documentation to support future rollouts.
• Maintain and continuously improve project documentation, ensuring rollout artefacts, processes and standards remain up to date and accessible to stakeholders.

Skills

• Experience supporting the delivery of projects or workstreams in a fast-paced, cross-functional environment.
• Strong organisational skills with proven ability to manage multiple priorities, actions, risks and deadlines simultaneously.
• Confident stakeholder management skills, with track record of building positive working relationships across business, technical and operational teams.
• Excellent written and verbal communication skills, including meeting facilitation, documentation, reporting and maintaining project artefacts.
• Strong attention to detail with experience maintaining project plans, trackers, process documentation, playbooks and governance materials.
• Proactive problem solver with a continuous improvement mindset, able to capture lessons learned, identify opportunities for improvement and support the evolution of rollout best practices.
• Experience supporting software, platform, product or business transformation projects.
• Familiarity with Agile, Waterfall or hybrid project delivery approaches.
• Experience working across international teams or multi-market implementations.
• Knowledge of employee benefits, Saa S, e-commerce, discounts, rewards or engagement platforms.
• The Interview Process
• Screening call with a member of the Talent Acquisition Team
• First interview with Project Manager Team Lead
• Final interview with Engagement Expansion Director

At Reward Gateway | Edenred we are committed to ensuring an inclusive and accessible recruitment process for all candidates.

If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know.

Your needs are important to us, and we want to ensure an equitable experience for every candidate.

Be comfortable. Be you.

We want every employee to feel comfortable bringing their passion, creativity, and individuality to work.

We value all cultures, backgrounds, and experiences, because we believe diversity drives innovation and makes us stronger.

Our approach to hiring and building teams is about more than filling roles - it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!

• Third Floor, 1 Dean Street London W1D 3RB United Kingdom
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