Commercial Solutions Architect in London

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.

Your Role in our Mission:

The Commercial Solution Architect – New Business is a senior pre-sales specialist responsible for designing, presenting, and commercialising Reward Gateway’s more complex, multi-product solutions for prospective clients across all verticals. As a critical member of the New Business team, you will work alongside Sales Consultants, Senior Sales Consultants, and Enterprise Directors to lead solution mapping, technical validation, commercial scoping, and proposal development. You will own the integrity, feasibility, and value of the solution being proposed — ensuring it is compelling for the client, commercially sound, and fully deliverable by Implementation and Client Success. This role is ideal for a commercially aware problem-solver who thrives at the intersection of technology, product, and sales, operating as a trusted advisor in high-value deals.

As a Commercial Solution Architect – New Business, you will:

• Act as the technical and solution design expert in major new UK & multinational business opportunities.
• Translate client needs, challenges, and strategic goals into robust, deliverable solutions.
• Influence deal strategy, design pricing packages, and ensure commercial feasibility.
• Present complex solutions with clarity, confidence, and executive-level credibility.
• Partner cross-functional to ensure seamless handover, delivery, and long-term success.

Your work ensures that every proposed solution delivers measurable value and sets clients up for exceptional outcomes.

What’s In It For Me?

A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including:

• A flexible holiday plan of up to 40 days per year
• £400 a year Wellbeing Allowance
• Private Medical Insurance
• Allowance for professional development books, E-books, and podcasts
• Contributory pension scheme
• Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

Flexible, Hybrid Working:

Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive. Our teams work from our Dean Street office two days per week.

Key Responsibilities

Solution Design & Technical Leadership:

• Lead the design of multi-product solutions that align to prospect needs across engagement, wellbeing, recognition, and digital benefits.
• Conduct deep discovery into technical, commercial, and operational requirements.
• Map complex organisational workflows, overlaying competitor insights to identify Reward Gateway differentiation and alignment, demonstrating a clear value led proposition.
• Build solution documentation, architecture outlines, and tailored platform demonstrations.
• Translate non-technical business problems into clear solution recommendations.

Commercial & Proposal Ownership:

• Partner with Sales Consultants and Senior Consultants to shape deal strategy and pricing.
• Ensure all solutions are commercially viable, margin-aligned, and support scalable delivery.
• Contribute to business cases, ROI models, and commercial proposals.
• Support negotiation phases by validating feasibility, scope boundaries, and assumptions.

Cross-Functional Collaboration:

• Work closely with Product, Engineering, and Implementation to validate technical design.
• Ensure clear, accurate handovers to delivery teams with complete documentation.
• Collaborate with Marketing to create compelling solution narratives and case studies.
• Collaborate with Bids/Tenders to share all pre-market engagement and insights to maximise outcomes and win rate.
• Feed customer insight into Product for roadmap and feature prioritisation.

Thought Leadership & New Business Enablement:

• Deliver high-quality demos adapted to industry, audience, and complexity.
• Build and maintain reusable solution frameworks for vertical teams.
• Support training of Sales and SDR teams on solution capability and value messaging.
• Proactively identify product or proposition gaps that could improve win rates.

Skills:

• Strong experience in pre-sales, solution architecture, product consulting, or technical consulting, ideally within SaaS, HR tech, digital benefits, or enterprise technology.
• Proven ability to lead solution design in complex, multi-stakeholder sales cycles.
• Strong understanding of digital platforms, APIs, integrations, data flows, and configuration.
• Commercially confident with experience shaping pricing, proposals, and business cases.
• Excellent presentation skills with the ability to simplify complex concepts.
• Experienced in supporting enterprise deals, ideally with HR, Reward or People teams.
• Highly organised with strong documentation, planning, and communication skills.

Solution Design & Architecture:

• Proven ability to design scalable, compliant solutions that solve real client problems.

Commercial Acumen:

• Understands pricing, margin levers, risk, deliverability and commercial structure.

Executive Communication:

• Clear, credible, and confident with senior stakeholders.

Problem Solving:

• Connects insight, product capability and business logic into compelling solutions.

Collaboration:

• Operates as a trusted partner across Product, Sales, Implementation, Marketing and Legal.

Detail & Discipline:

• Ensures accuracy, documentation quality and commercial governance.

Adaptability:

• Comfortable supporting multiple opportunities with varied complexity levels.

The Interview Process:

• Screening call with member of the Talent Acquisition Team
• First interview with Director of Growth
• Take-home assessment
• Final interview with Enterprise Growth Director & a Senior member of the New Business team

At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.

Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!

Third Floor, 1 Dean Street London W1D 3RB United Kingdom