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- Tasks: Lead product innovation to enhance employee engagement and client experiences.
- Company: Join a global leader in employee benefits and engagement.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Why this job: Make a real impact on workplace experiences and help shape the future of employee engagement.
- Qualifications: 8+ years in product management with strong leadership skills.
- Other info: Dynamic team environment focused on continuous improvement and innovation.
The predicted salary is between 120000 - 168000 £ per year.
Reward Gateway|Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage, and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of 'Making the World a Better Place to Work' and 'Enriching connections, for good', you'll be contributing to improving employee engagement and building better, stronger, and more resilient organisations to improve people's daily lives.
As the business continues to grow and expand, an opportunity has been created for a Director of Client Products. In this role, you will lead our Client Experience Cluster, overseeing a team of Product Managers dedicated to enhancing our B2B platform. Your role is pivotal in shaping products that empower employers to deliver exceptional experiences to their workforce and differentiate themselves from other employers. You will collaborate closely with cross-functional teams, including Engineering, Design, Sales, Marketing, and Client Success, to drive product innovation and ensure alignment with our business objectives. Your expertise in B2B SaaS product management will be instrumental in advancing our mission to make the world a better place to work by delivering cutting-edge solutions that meet employers' evolving needs.
Key Responsibilities
- Strategic Leadership: Develop and execute the product vision and strategy for the Client Experience Cluster, aligning with company objectives and market needs. Define and manage a comprehensive product roadmap for B2B client-facing products, ensuring alignment with business goals and client requirements. Identify new opportunities for product innovation and expansion within the B2B SaaS space.
- Team Management and Development: Lead, mentor, and develop a team of Product Managers within the Client Experience Cluster. Foster a culture of continuous learning, collaboration, and high performance. Hold team members accountable for their performance and professional growth.
- Client-Centric Focus: Champion a deep understanding of client needs, challenges, and workflows. Ensure that product decisions are informed by user research, market analysis, and client feedback. Collaborate with Client Success and Sales teams to gather insights and enhance client satisfaction.
- Cross-functional Collaboration: Work closely with Engineering and Design teams to deliver high-quality, user-centric B2B products. Coordinate with Marketing and Sales to develop go-to-market strategies and support product launches. Collaborate with other Product Directors to ensure a cohesive and integrated product offering.
- Market and User Insight: Stay abreast of industry trends, competitive landscape, and emerging technologies in the B2B SaaS and HR tech space, specifically in the Benefits & Engagement industry. Integrate market research into product strategy, staying ahead of industry trends and competitive dynamics. Champion user-centric design by ensuring balanced qualitative and quantitative research methods are employed.
- Business Outcome Management: Own the economic outcomes for the Client Experience Cluster, driving revenue growth and client retention. Use data-driven insights to make informed decisions that positively impact key business metrics. Monitor product performance and implement strategies for continuous improvement.
- Process Improvement: Establish and refine processes for product development, delivery, and measurement within the cluster. Implement tools and methodologies to enhance efficiency and effectiveness in product management.
- Stakeholder Management: Manage expectations with stakeholders at all levels, transparently communicating progress, risks, and opportunities. Build strong relationships with executive leadership to align cluster initiatives with the overall company strategy.
Skills
- 8+ years of experience in product management with at least 3+ years in a senior leadership role managing multiple product teams.
- Proven track record of successfully leading B2B product strategies that drive significant business outcomes.
- Experience in managing complex product portfolios and delivering results in a fast-paced, agile environment.
- Experience in successfully launching, scaling, and managing B2B products with large clients.
- Experience delivering software solutions to enterprise clients.
- Strong people management skills with experience in mentoring and developing Product Managers.
- Deep expertise in market analysis, user research, and business strategy development within the B2B context.
- Ability to translate market and user insights into actionable product strategies.
- Ability to synthesise complex data into clear insights and recommendations.
- Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly.
- Demonstrated ability to drive change and foster a culture of continuous improvement.
The Interview Process
- Online interview with the Senior Talent Partner.
- Online interview with the CPO and Group Director: Engineering.
- Final interview with the CPO and CTO.
Be comfortable. Be you. At Reward Gateway|Edenred, we value all cultures, backgrounds, and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community, and help us Make the World a Better Place to Work.
Product Director in England employer: Rewardgateway
Contact Detail:
Rewardgateway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Director in England
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its products inside out. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you top of mind. It shows you’re enthusiastic and professional, which is always a plus.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from our platform, and it gives you a better chance to stand out.
We think you need these skills to ace Product Director in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Director role. Highlight your experience in B2B SaaS product management and how it aligns with our mission of improving employee engagement.
Showcase Your Leadership Skills: We want to see your ability to lead and mentor teams. Share specific examples of how you've developed product managers and fostered a culture of high performance in your previous roles.
Demonstrate Client-Centric Thinking: Emphasise your understanding of client needs and how you've used user research and market analysis to inform product decisions. This is key to ensuring our products meet evolving employer requirements.
Keep It Clear and Concise: When writing your application, be clear and to the point. Use straightforward language to articulate your experiences and achievements, making it easy for us to see why you’re a great fit for the role.
How to prepare for a job interview at Rewardgateway
✨Know Your Product Inside Out
As a Product Director, you need to demonstrate a deep understanding of the B2B SaaS landscape and the specific products you'll be managing. Research Reward Gateway|Edenred's offerings, their unique selling points, and how they compare to competitors. Be ready to discuss how you would enhance their product strategy.
✨Showcase Your Leadership Style
You'll be leading a team of Product Managers, so it's crucial to articulate your leadership philosophy. Prepare examples of how you've mentored teams in the past, fostered collaboration, and driven performance. Highlight your approach to building a culture of continuous learning and accountability.
✨Client-Centric Mindset is Key
Make sure to emphasise your experience with client engagement and how you've used client feedback to shape product decisions. Be prepared to discuss specific instances where you've championed user research or market analysis to improve client satisfaction and drive product innovation.
✨Prepare for Cross-Functional Collaboration
Since this role involves working closely with various teams, think about how you've successfully collaborated with Engineering, Design, Sales, and Marketing in previous roles. Share examples that illustrate your ability to align diverse teams towards a common goal and ensure cohesive product offerings.
