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- Tasks: Lead a dynamic IT team and ensure our systems run smoothly and securely.
- Company: Join a forward-thinking business with a focus on innovation and growth.
- Benefits: Enjoy 25 days annual leave, competitive salary, and opportunities for professional development.
- Other info: Thriving environment with opportunities to grow your career.
- Why this job: Make a real impact on technology operations and drive continuous improvement.
- Qualifications: Proven experience in IT management and strong technical knowledge.
The predicted salary is between 50000 - 65000 £ per year.
We’re looking for a hands-on IT Manager to lead our UK-based System Administration team while owning the performance, reliability, and security of our IT infrastructure. Reporting to the Head of Infrastructure & Security, you’ll play a key role in ensuring our systems run smoothly, supporting business operations and enabling teams to work efficiently without disruption.
What you’ll be doing
- Leadership & Team Management
- Lead and develop a UK-based System Administration team
- Drive performance, accountability, and continuous improvement
- Oversee IT support delivery via Zendesk, ensuring high-quality service
- Infrastructure & Operations
- Manage and support core infrastructure including: Servers, routers, switches, Firewalls, VPNs, VLANs, Wireless networks and mobile devices
- Ensure high availability of systems and minimise downtime
- Monitor performance and proactively resolve issues
- Projects, Change & Improvements
- Manage incidents, change controls, and escalations
- Support project rollouts and infrastructure upgrades
- Drive automation and improve operational efficiency
- Maintain clear documentation and processes
- Security & Compliance
- Ensure systems meet security standards and best practices
- Support compliance with PCI-DSS and ISO27001
- Work closely with internal and external stakeholders
What we’re looking for
- Proven experience managing IT or infrastructure teams
- Strong technical knowledge across: Networking (TCP/IP, DNS, DHCP, VLANs, VPNs, Firewalls), Windows Server (2016/2019/2022) & Windows 10/11, Hardware (servers, laptops, desktops)
- Experience supporting data centre and office-based environments
- Strong problem-solving skills and attention to detail
- Excellent communication skills (technical and non-technical audiences)
- Ability to thrive in a fast-paced, evolving environment
Nice to have:
- Experience with IIS (8.0 / 10)
- Knowledge of PCI-DSS and ISO27001
This is an opportunity to join a growing, forward-thinking business where you’ll have real impact on how we scale and operate our technology. 25 days annual leave +
Information Technology Manager in London employer: Reward
Contact Detail:
Reward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Manager in London
✨Tip Number 1
Network like a pro! Attend industry meetups, tech conferences, or local events to connect with other IT professionals. You never know who might be looking for someone just like you!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source initiatives that showcase your technical expertise. This can really set you apart from the competition.
✨Tip Number 3
Prepare for interviews by practising common IT scenarios and problem-solving questions. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Information Technology Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience with system administration, team management, and any relevant technical skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Don’t forget to mention your experience with security standards and compliance, as that’s super important for us.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate strong problem-solving skills, especially in fast-paced environments like ours!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Reward
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networking, Windows Server, and hardware. Be ready to discuss specific technologies and how you've used them in past roles. This will show that you're not just familiar with the concepts but can also apply them practically.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams and driven performance improvements. Think about times when you’ve had to manage conflicts or motivate your team during challenging projects. This will demonstrate your capability to lead the System Administration team effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to IT incidents or change management. Practice articulating your thought process and decision-making skills in these scenarios. This will help interviewers see how you handle pressure and problem-solving.
✨Communicate Clearly and Confidently
Since you'll be dealing with both technical and non-technical audiences, practice explaining complex concepts in simple terms. Good communication is key, so make sure you can convey your ideas clearly and confidently during the interview.