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- Tasks: Lead a team to transform data into actionable insights for business strategies.
- Company: Join Reward, a leader in data-driven insights for the over-50s market.
- Benefits: Enjoy 25 days annual leave, flexible working, and private healthcare perks.
- Why this job: Make a real impact on market strategies while mentoring a high-performing team.
- Qualifications: Strong data analysis skills with experience in R, Python, SQL, and Excel required.
- Other info: Hybrid working model with vibrant company culture and social events.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Insights Director
Department: Insights
Employment Type: Permanent
Location: London
Description
Data is at the heart of Reward’s business, and the Insights Director plays a pivotal role in transforming this data into actionable insights. Working in a dynamic and data-rich environment, you will analyse billions of purchase transactions and consumer behaviours, leveraging advanced analytics techniques to guide internal teams and key partners like Experian and Visa. Your work will have a direct commercial impact, from shaping market strategies for food delivery brands to advising retailers on expansion opportunities.
This role is an exciting opportunity for an experienced leader passionate about driving business strategy through data-driven insights. You will combine deep technical expertise with strategic vision, guiding a team to deliver impactful insights that influence Reward’s strategic direction.
Key Responsibilities
Strategic Leadership & Insight Generation
- Lead the insights team in developing data-driven recommendations for business strategy.
- Drive qualitative and quantitative research efforts, including customer behaviour analysis, market trends, and loyalty programme performance.
- Translate data into actionable insights to inform business strategies, marketing initiatives, and customer experiences.
- Produce thought leadership content that demonstrates the value of Reward’s first-party data.
Stakeholder Collaboration & Insight Delivery
- Partner with cross-functional teams (retail, banking, marketing, product, operations) to optimize customer experiences and improve business performance.
- Present insights and recommendations to senior stakeholders in an understandable and actionable manner.
Team Leadership & Innovation
- Mentor and grow a high-performing team of analysts, fostering a culture of continuous improvement.
- Stay ahead of industry trends, research methodologies, and technological advancements to ensure cutting-edge insights.
Skills Knowledge and Expertise
Data Analysis & Statistical Techniques
- Strong knowledge of statistical methods and tools (e.g. regression analysis, segmentation, hypothesis testing) and experience with data analysis software (e.g. R, Python).
Data Management
- Experience with data management tools and platforms, including SQL, AWS, Excel.
Advanced Excel
- Advanced proficiency with Excel for analysis and reporting, including pivot tables, complex formulas, and data modelling.
Business Intelligence
- Experience with advanced business intelligence (BI) platforms and data automation tools to streamline the insights generation process.
CRM & Customer Analytics
- Understanding of customer behaviour analytics, marketing attribution techniques, and loyalty program insights.
Product Metrics & KPIs
- Define, track, and report on key performance indicators (KPIs) to assess product performance and iteratively improve upon it. Lead the analysis of product data to make informed decisions.
A/B Testing & Experimentation
- Knowledge of experimentation methods like A/B testing, cohort analysis, and other performance evaluation techniques.
Benefits
- Annual Leave: 25 days + bank holidays
- Company holiday: 3 additional days off between Christmas & New Years
- Ability to buy and sell holiday days as well as the ability to bank days (tenure dependent)
- Flexible working options: we are operating a hybrid working model with 3 days a week from the office
- Pension: Hargreaves Lansdown – 6% matched contribution
- Employee share scheme
- Generous family friendly cover
- Private healthcare – Bupa
- Income protection
- Critical illness cover
- Life insurance cover
- Dental cover
- Optical cover
- Yulife app for access to employee wellbeing and discounts
- Perks at Work, cashback/discount shopping site
- Employee referral scheme
- Salary sacrifice program which includes cycle to work scheme, electric car scheme and season ticket loans
- Volunteering program
- Company events i.e. Christmas party, all-company event and other social/hosted events during the year (we have an active social committee!)
- Team socials
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Insights Director employer: Reward
Contact Detail:
Reward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insights Director
✨Tip Number 1
Familiarize yourself with the latest trends in data analytics and consumer behavior. This will not only help you understand the role better but also allow you to speak confidently about how you can leverage these insights for business strategy during your interview.
✨Tip Number 2
Network with professionals in the industry, especially those who work in data analysis or insights roles. Engaging with them can provide you with valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to drive business decisions in your previous roles. Highlighting your experience with statistical methods and tools will demonstrate your technical expertise and strategic vision.
✨Tip Number 4
Stay updated on the latest advancements in business intelligence platforms and data management tools. Being knowledgeable about these technologies will show that you are proactive and ready to lead a high-performing team in generating impactful insights.
We think you need these skills to ace Insights Director
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Insights Director position. Understand the key responsibilities and required skills, especially around data analysis and strategic leadership.
Tailor Your CV: Customize your CV to highlight relevant experience in data analysis, team leadership, and stakeholder collaboration. Use specific examples that demonstrate your ability to transform data into actionable insights.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data-driven decision-making and your strategic vision. Mention how your previous experiences align with the company's goals and how you can contribute to their success.
Highlight Technical Skills: Make sure to emphasize your proficiency in statistical methods, data management tools, and business intelligence platforms. Mention any relevant software experience, such as R, Python, SQL, and advanced Excel skills.
How to prepare for a job interview at Reward
✨Showcase Your Data Expertise
Be prepared to discuss your experience with data analysis and statistical techniques. Highlight specific projects where you used tools like R or Python to derive actionable insights, and be ready to explain how these insights influenced business strategies.
✨Demonstrate Strategic Thinking
Illustrate your ability to translate complex data into clear, strategic recommendations. Share examples of how you've led teams in developing data-driven strategies that have had a measurable impact on business performance.
✨Engage with Stakeholders
Prepare to discuss your experience collaborating with cross-functional teams. Provide examples of how you've effectively communicated insights to senior stakeholders and how those insights shaped decision-making processes.
✨Highlight Leadership Skills
As a potential leader, it's crucial to convey your mentoring style and how you've fostered a culture of continuous improvement within your teams. Share specific instances where you've guided analysts to achieve their best work and stay ahead of industry trends.
