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For Companies At a Glance
- Tasks: Lead a sales team, build partnerships, and drive revenue growth.
- Company: Join the UK's top over-50s inclusive jobs board.
- Benefits: Enjoy flexible working, generous leave, and health perks.
- Why this job: Make an impact in a dynamic role with a supportive culture.
- Qualifications: Experience in sales leadership and customer relationship management required.
- Other info: Hybrid working model with exciting company events and socials.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Head of Retail Hub (12 month FTC)
Department: Retail Partnerships
Employment Type: Fixed Term Contract
Location: London
Reporting To: Joshua Sullivan
Description
We are seeking a dynamic and results-driven Head of Retail Hub to lead our efforts in driving revenue growth, forging strategic alliances, and expanding our market share. This pivotal role will involve crafting and executing comprehensive sales strategies, building key partnerships, and aligning initiatives with organisational goals to deliver exceptional value to customers and stakeholders.
The ideal candidate will possess a strong background in sales leadership, strategic planning, and customer relationship management, with the ability to inspire teams, optimise performance, and foster a high-performance culture.
Key Responsibilities
- Sales Leadership
- Inspire and lead a sales team to exceed targets and objectives.
- Provide guidance and foster a high-performance culture.
- Support new business acquisitions to drive growth.
- Customer Relationship Management
- Build and maintain strong relationships with key customers and stakeholders.
- Understand and anticipate customer needs to tailor strategies effectively.
- Lead a retailer-facing team, engaging with high-level contacts to grow revenues.
- Host quarterly stakeholder meetings with top clients to strengthen partnerships.
- Strategic Planning
- Develop and implement strategic sales plans to capitalise on market opportunities.
- Analyse trends to adapt strategies and identify profitable revenue streams.
- Act as the client’s voice within the organisation to guide strategic decisions.
- Team Management and Development
- Manage a team of 6-8 (including dotted-line insights analysts).
- Recruit, train, and develop team members while fostering collaboration.
- Provide constructive feedback and mentorship to ensure team success.
- Data Analysis and Optimisation
- Analyse performance metrics to identify opportunities for improvement.
- Implement initiatives to enhance sales efficiency and effectiveness.
- Communication and Collaboration
- Communicate effectively with internal teams, senior management, and external partners.
- Collaborate cross-functionally with departments such as marketing, operations, and finance.
- Budget Management
- Oversee P&L for the Retail Hub, managing revenues, product mix, and team costs.
- Maintain accurate revenue forecasts and budgets while maximising profitability.
- Reporting
- Prepare monthly and quarterly sales reports, highlighting achievements and opportunities for improvement.
Skills Knowledge and Expertise
- Extensive experience in commercial roles managing supplier or retailer relationships in loyalty, retail banking, payments, or related B2B sectors.
- Proven track record in both account management (growing existing clients) and business development (winning new business).
- Strong strategic leadership skills with the ability to anticipate opportunities and challenges.
- Demonstrable experience managing budgets and driving profitability.
- Consultative approach to enhance client experiences and identify new opportunities.
- Exceptional communication skills with the ability to adjust style to suit various audiences.
- KPI and performance-focused, with a strong commercial awareness.
Benefits
- Annual Leave: 25 days + bank holidays
- Company holiday: 3 additional days off between Christmas & New Years
- Ability to buy and sell holiday days as well as the ability to bank days (tenure dependent)
- Flexible working options: we are operating a hybrid working model with 3 days a week from the office
- Pension: Hargreaves Lansdown – 6% matched contribution
- Employee share scheme
- Generous family friendly cover
- Private healthcare – Bupa
- Income protection
- Critical illness cover
- Life insurance cover
- Dental cover
- Optical cover
- Yulife app for access to employee wellbeing and discounts
- Perks at Work, cashback/discount shopping site
- Employee referral scheme
- Salary sacrifice program which includes cycle to work scheme, electric car scheme and season ticket loans
- Volunteering program
- Company events i.e. Christmas party, all-company event and other social/hosted events during the year (we have an active social committee!)
- Team socials
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Head of Retail Hub (12 month FTC) employer: Reward
Contact Detail:
Reward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail Hub (12 month FTC)
✨Tip Number 1
Familiarize yourself with the latest trends in retail partnerships and sales strategies. Understanding the current market landscape will help you speak confidently about how you can drive revenue growth and forge strategic alliances.
✨Tip Number 2
Network with professionals in the retail and B2B sectors. Building relationships with key players can provide insights into the industry and may even lead to referrals or recommendations for the Head of Retail Hub position.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving performance. Be ready to share specific examples of how you've inspired teams to exceed targets and fostered a high-performance culture in previous roles.
✨Tip Number 4
Highlight your consultative approach to client management. Be prepared to explain how you've enhanced client experiences and identified new opportunities, as this aligns closely with the responsibilities of the role.
We think you need these skills to ace Head of Retail Hub (12 month FTC)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Retail Hub position. Tailor your application to highlight your relevant experience in sales leadership, strategic planning, and customer relationship management.
Craft a Compelling CV: Your CV should clearly showcase your achievements in previous roles, particularly in driving revenue growth and managing teams. Use quantifiable metrics to demonstrate your impact, such as percentage increases in sales or successful partnerships formed.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that align with the job description, such as your ability to inspire teams or manage budgets effectively. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Reward
✨Showcase Your Sales Leadership Skills
Be prepared to discuss your experience in leading sales teams. Share specific examples of how you've inspired your team to exceed targets and foster a high-performance culture.
✨Demonstrate Customer Relationship Management Expertise
Highlight your ability to build and maintain strong relationships with key customers. Discuss how you anticipate customer needs and tailor strategies to enhance their experience.
✨Discuss Strategic Planning Experience
Prepare to talk about your experience in developing and implementing strategic sales plans. Be ready to analyze market trends and share how you've identified profitable revenue streams.
✨Emphasize Team Management and Development
Share your approach to managing and developing a team. Discuss your experience in recruiting, training, and providing constructive feedback to ensure team success.
