Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and scale our Redemption Store marketplace, driving strategy and execution.
- Company: Join a dynamic team focused on innovation and growth.
- Benefits: Autonomy to shape strategy and drive impactful results.
- Other info: Collaborate with cross-functional teams and enjoy a hands-on role.
- Why this job: Own a marketplace and make a real difference in business growth.
- Qualifications: Experience in digital marketplaces and strong commercial acumen required.
The predicted salary is between 70000 - 90000 £ per year.
Are you a commercially minded operator who thrives at the intersection of strategy and execution? We’re looking for a hands-on Head of Marketplace to own, scale, and continuously evolve our Redemption Store. This is a high-impact role with full end-to-end ownership from defining the vision to delivering commercial results. You’ll operate as a senior individual contributor, leading the marketplace strategy while rolling up your sleeves to make it happen.
You’ll be the driving force behind our marketplace ecosystem shaping the proposition, optimising performance, and ensuring a seamless, engaging customer experience. Working cross-functionally with Product, Engineering, UX/UI, CRM, and Banking teams, you’ll turn ideas into delivery and strategy into measurable growth.
What You’ll Own
- You’ll define and evolve the roadmap, balancing commercial growth, customer experience, and technical delivery. This is your marketplace to build.
- Commercial Partnerships: You’ll lead key partner relationships (including platforms like Tillo and Activate on Demand), negotiate agreements, and continuously strengthen the proposition through new partnerships.
- P&L Accountability: Full ownership of revenue, margin, and cost. You’ll drive performance, identify opportunities, and build a clear path to sustainable growth.
- Product & Delivery: You’ll translate commercial needs into product priorities, working closely with Product and Engineering to ship improvements and new features at pace.
- Stakeholder Leadership: Act as the central point of alignment across teams, ensuring clarity, momentum, and delivery. You’ll work closely with CRM and Banking teams to maximise engagement and client impact.
- Performance Optimisation: You’ll analyse data, understand customer behaviour, and continuously test, learn, and improve conversion and engagement across the marketplace.
What You Bring
- Proven experience owning or scaling a digital marketplace, e-commerce platform, or rewards proposition.
- Strong commercial acumen with P&L responsibility or influence.
- Experience managing third-party partners and commercial negotiations.
- A hands-on approach equally comfortable setting strategy and delivering it.
- Strong cross-functional collaboration with Product, Engineering, and UX/UI.
- Excellent stakeholder management and communication skills.
Bonus if you have:
- Experience in loyalty, rewards, fintech, or banking, and familiarity with gift card or affiliate platforms.
Why This Role?
This is a rare opportunity to truly own a marketplace not just influence it. You’ll have the autonomy to shape strategy, the visibility to drive impact, and the scope to build something that directly contributes to business growth. Ready to make an impact? If you’re excited by ownership, commercial growth, and building a marketplace that truly delivers we’d love to hear from you. Apply now.
Head of Marketplace employer: Reward
Contact Detail:
Reward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Marketplace
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Head of Marketplace role.
✨Tip Number 2
Prepare for interviews by researching the company and its marketplace strategy. Be ready to discuss how your experience aligns with their goals, especially around commercial growth and customer experience. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just wait for job openings; create opportunities! If you see a company you love, reach out directly. Share your ideas on how you could enhance their marketplace. This proactive approach can really set you apart.
✨Tip Number 4
Finally, apply through our website! We want to see your application and get to know you better. Plus, it shows you’re serious about joining our team and making an impact in the marketplace.
We think you need these skills to ace Head of Marketplace
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about owning and scaling our Redemption Store. Share why this opportunity speaks to you and how your experience aligns with our vision.
Be Specific: Use concrete examples from your past experiences to demonstrate your skills. Whether it’s managing a digital marketplace or negotiating partnerships, we love seeing how you’ve made an impact in previous roles. Specifics help us understand your journey better!
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your commercial acumen and hands-on approach, and don’t forget to mention any relevant experience in loyalty, rewards, or fintech. We appreciate when candidates take the time to connect their background to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Reward
✨Know Your Marketplace Inside Out
Before the interview, dive deep into the specifics of the marketplace you’ll be managing. Understand the current trends, key players, and potential growth areas. This knowledge will not only impress your interviewers but also help you articulate a clear vision for how you can drive success in the role.
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience with P&L responsibility. Bring examples of how you've driven revenue growth or optimised costs in previous roles. Highlight specific strategies you've implemented that led to measurable results, as this will demonstrate your ability to take ownership of the marketplace.
✨Emphasise Cross-Functional Collaboration
Since this role requires working closely with various teams, share examples of successful collaborations from your past. Talk about how you’ve aligned different stakeholders towards a common goal, and how you’ve navigated challenges in cross-functional projects. This will show your potential employer that you can effectively lead and communicate across departments.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific challenges related to marketplace management. Think through scenarios involving partner negotiations, performance optimisation, or customer engagement strategies. Practising your responses will help you feel more confident and articulate during the interview.