Product Analytics Lead

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions – “Making the World a Better Place to Work” and “Enriching Connections, For Good” – we’re committed to transforming workplaces and improving people’s daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.

Your Role in our Mission: We are looking for a Senior Product Analyst to join us and support product teams by fostering a culture of data-driven decision making, implementing best-practice tracking, and creating data-driven insights. Ideally, you’ve already excelled in an analytics, insight, research, or data-related role at a SAAS company.

What’s In It For Me? A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including:

• A flexible holiday plan of up to 40 days per year
• £400 a year Wellbeing Allowance
• Private Medical Insurance
• Allowance for professional development books, E‑books, and podcasts
• Contributory pension scheme
• Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive. Our teams work from our Dean Street office two days per week.

What You’ll be Doing:

• Data Analysis & Reporting: Cultivate and champion a data-driven culture by educating stakeholders on the value and best use of data, empowering them to make informed decisions. Be a partner to Product Managers throughout the Discovery/Design phase of the PDLC, ensuring the right metrics are considered and are trackable post release. Evangelise and democratise access to product data and help derive actionable insights. Deliver thoughtfully designed self-serve dashboards and reports that deliver value to the user, while maintaining and improving the existing suite. Help improve the data literacy of the product organisation.
• Tool Management: Assist in the management and implementation of analytics tools used in product development and reporting. Ensure analytics platforms are correctly utilised to meet reporting needs. Define best practice for analytics (event taxonomy, naming conventions, properties, user/device IDs etc.).

Experience and Skills You Need in this Role:

• Proven experience in a Product Analyst, Data Analyst, or Insights Analyst role, particularly in a SAAS environment.
• Demonstrates a strong understanding of data implementation principles (including tracking tags/events), product metrics and performance indicators.
• Demonstrable experience of building a data driven culture within a product organisation and managing change.
• Able to influence teams to adopt new practices.
• High proficiency in data analysis tools/techniques (e.g., Heap, Tableau, Power BI, Excel, SQL).
• Strong analytical skills with the ability to identify trends and provide actionable insights.
• Familiarity with statistical concepts and data analysis techniques.
• Familiarity with data platforms including data warehouses & modelling tools such as DBT would be a plus.
• Excels at building strong partnerships with stakeholders and sharing knowledge openly within a collaborative team.
• Ability to work with multiple product teams/stakeholders concurrently.
• Confidently communicate findings and recommendations to senior technical and non-technical audiences.
• Good organisational skills with the ability to prioritise tasks effectively.

The Interview Process: Screening Interview with Senior Talent Acquisition Partner, First stage Interview with Head of Product Operations, Assessment Task and Final Interview with Director of Product Operations & member of the Product Operations team.

At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.

Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity, and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles – it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!