We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.Your Role in Our MissionThe Senior Marketing Operations Manager plays a critical role in enabling scalable, data-driven marketing execution across our global business. Reporting to the Global Director of Revenue Operations, this position acts as the primary Marketing Operations specialist, responsible for optimising marketing systems, processes, reporting and operational effectiveness.The role is accountable for driving improvements across lead management, lifecycle management, attribution, marketing automation, data governance and platform adoption, with a particular focus on maximising the value of HubSpot and its integration with Salesforce and the wider technology ecosystem.Working closely with Marketing, Sales and Revenue Operations teams, the Senior Marketing Operations Manager will find opportunities to improve processes, enhance reporting and attribution capabilities, strengthen sales and marketing alignment, and support the delivery of scalable global marketing programmes. Through a combination of technical expertise, analytical thinking and stakeholder collaboration, this role will help improve commercial effectiveness and enable informed decision-making across the organisation.This is an exciting opportunity to join a collaborative, globally connected business where you'll have the autonomy to influence how marketing technology, data and processes evolve. Flexible, Hybrid WorkingOur offices are available for you to use as often as you like. As a minimum, our Revenue Operations team work from our London office at least twice a week.As well as the opportunity to shape and optimise Marketing Operations on a global scale, you'll join an established, stable and high-growth Unicorn SaaS organisation that genuinely invests in its people. A flexible holiday plan of up to 40 days per year (including public holidays)400 annual Wellbeing AllowancePrivate Medical InsuranceAllowance for professional development books, e-books and podcastsContributory pension schemeEmployee, friends and family discounts and cashback across 1,200+ retail, hospitality and lifestyle brandsAnd many more...Manage and optimise marketing operations processes to support campaign planning, measurement, reporting, and continuous improvement across global markets.Assess existing marketing operations processes and technologies, identify gaps and opportunities, and implement scalable improvements that support business growth and operational effectiveness.Own and maintain marketing automation workflows, lead lifecycle processes, segmentation, scoring, nurture programs, and campaign operations within HubSpot.Drive adoption and optimisation of HubSpot capabilities across the business, ensuring the platform is fully leveraged to support marketing and commercial objectives.Partner closely with Revenue Operations teams to enhance HubSpot-Salesforce integrations, improve data quality and reporting integrity, and strengthen sales and marketing alignment.Ensure high standards of attention to detail across database management, reporting accuracy, and system administration.Develop and enforce guidelines for data quality, governance, compliance, and operational consistency across regions.Build dashboards and reports to measure campaign performance, funnel conversion, pipeline contribution, and overall marketing effectiveness.Develop and enhance attribution models, campaign tracking standards, and funnel reporting frameworks to increase visibility of marketing's contribution to pipeline and revenue outcomes.Support global teams with scalable processes while adapting to regional requirements, business needs, and market differences.Act as a trusted advisor to Marketing, Sales, and Revenue Operations stakeholders on lead management, attribution, lifecycle design, and marketing operations standards.Collaborate with marketing leadership to translate business goals into operational plans grounded in strong marketing principles and measurable outcomes.Troubleshoot platform issues, monitor system health, and ensure smooth execution of integrated marketing programs.Solid, senior-level experience in Marketing Operations, Demand Generation Operations, Revenue Operations, or Marketing Technology roles within a B2B SaaS environment.Strong working knowledge of Salesforce, including CRM processes, campaign objects, reporting, dashboards, and lead/contact/account management.Proven experience improving marketing technology ecosystems, including platform optimisation, process redesign, and operational scalability.Experience developing attribution frameworks, funnel reporting, and marketing performance measurement methodologies.Proven experience supporting global marketing organisations and working across multiple regions, time zones, and stakeholder groups.Strong analytical, problem-solving, project management, and stakeholder management skills, with the ability to influence cross-functional teams.Exceptional attention to detail and commitment to data quality, governance, operational accuracy, and continuous improvement.Screening call with a member of the Talent Acquisition TeamFirst-stage online interview with the Global Director of Revenue OperationsTake-home case study task followed by a final-stage presentation interview in our London office with the Global Director of Revenue Operations and Marketing Director, AustraliaAt Reward Gateway | Edenred we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. We value all cultures, backgrounds, and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles.
Senior Operations Marketing Manager in London employer: Reward Gateway
As a leading 'Unicorn' SaaS company, we pride ourselves on fostering a culture of innovation and respect, where our employees can thrive in a flexible and supportive environment. With an extensive benefits package that includes up to 40 days of holiday, a Wellbeing Allowance, and opportunities for professional development, we are committed to the growth and well-being of our team members. Join us as a Senior AI Engineer and be part of a dynamic team that pushes boundaries and embraces the latest AI technologies to enhance both internal tools and customer experiences.
