We help our clients and their leaders transform employee experience that will attract, engage and retain top talent through employee benefits, strategic rewards and recognition, well-being, and much more. As Reward Gateway | Edenred continues to scale globally, we are expanding our Delivery function to support a growing portfolio of cloud‐based, high‐availability SaaS products. With a significant number of engineering squads operating across regions, we are looking for a high‐impact Senior Agile Delivery Manager who thrives in complex engineering environments and can bring clarity, structure, and predictability to multi‐team delivery. You will directly own delivery for 3 - 4 engineering squads, working closely with Product, Engineering, Architecture, and fellow Agile Delivery Managers to ensure seamless delivery across features, platform initiatives, technical debt, and incidents. Flexible, hybrid working: Our office is for you to use as much as you like; as a minimum our Delivery team works from our London office at least twice a week. Delivery Ownership (Across 3–4 Engineering Squads) Own end-to-end delivery for 3–4 engineering squads, ensuring clear priorities, strong execution rigor, and predictable delivery outcomes. Maintain a deep understanding of each squad's roadmap, capacity, constraints, and performance. Lead delivery across product features, technical debt, platform improvements, and operational work (incidents, resilience, support). Ensure readiness for delivery through well‐structured backlogs, aligned objectives, and clear acceptance criteria. Cross‐Team Delivery & Dependency Management Work closely with other Agile Delivery Managers to manage dependencies across 30+ global engineering squads. Coordinate sequencing, risk management, and alignment for transversal initiatives spanning multiple teams. Facilitate cross‐squad forums (Scrum of Scrums, dependency reviews, release readiness syncs). Maintain clear documentation of dependencies, risks, and mitigation plans (RAID logs, delivery boards). Agile Ways of Working (Multi‐Team Environment) Facilitate agile ceremonies for assigned squads (stand‐ups, sprint planning, refinements, reviews, retros). Champion lean, scalable delivery practices that work across multiple teams and regions. Promote continuous improvement and delivery rigor across squads. Support teams in iterative planning, effective estimation, and realistic forecasting. Technical Delivery & Engineering Alignment Understand architectural patterns used across squads (APIs, microservices, cloud services, CI/CD pipelines). Partner with Engineering Leads and Architects to identify and manage technical risks, platform dependencies, and environment constraints. Feed technical incidents, post‐mortems, and reliability improvements into delivery plans and backlogs. Communication & Stakeholder Management Provide clear and concise updates on progress, risks, delivery confidence, and scope changes to senior stakeholders. Act as the primary delivery partner for Product Managers and Engineering Leads. Maintain strong relationships across Engineering, Product, Security, Data Protection and Architecture. Process, Tooling & Continuous Improvement Shape delivery practices to support consistency and predictability across global teams. Use delivery metrics (lead time, cycle time, throughput, deployment frequency, incident trends) to drive improvement. Proven experience as an Agile Delivery Manager, Delivery Lead, or Senior Scrum Master in a tech‐first or SaaS organization. Strong understanding of the software development lifecycle (SDLC) and modern engineering practices. Hands‐on experience coordinating delivery in cloud-native environments (AWS, Azure, GCP). Familiarity with microservices, APIs, CI/CD pipelines, DevOps practices, and modern cloud architectures. Experience supporting incident response and post‐incident delivery. Strong experience with Jira & Confluence and/or other delivery reporting tools. Screening interview with a member of the Talent Acquisition team 1st stage online interview with our Interim VP of Delivery and Delivery Director 2nd stage online interview with our Head of Platform Engineering and Director of Product Final stage in person meeting with our CTO or Vice President of Product Engineering At Reward Gateway | Edenred we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. We value diverse cultures, backgrounds, and experiences, as we believe that diversity drives innovation. Join our community, express yourself, and help us make the world a better place to work.
Senior Agile Delivery Manager (Permanent) in London employer: Reward Gateway
As a leading 'Unicorn' SaaS company, we pride ourselves on fostering a culture of innovation and respect, where our employees can thrive in a flexible and supportive environment. With an extensive benefits package that includes up to 40 days of holiday, a Wellbeing Allowance, and opportunities for professional development, we are committed to the growth and well-being of our team members. Join us as a Senior AI Engineer and be part of a dynamic team that pushes boundaries and embraces the latest AI technologies to enhance both internal tools and customer experiences.
