At a Glance
- Tasks: Support and maintain tech for a fast-growing e-commerce business.
- Company: Join a dynamic e-commerce company with ambitious growth plans.
- Benefits: Up to £55,000 salary, flexible hybrid working, and career progression.
- Other info: Collaborative culture with excellent opportunities for professional development.
- Why this job: Make a real impact in a tech-driven environment with modern tools.
- Qualifications: Experience with Apple devices, networking, and Microsoft 365 support.
The predicted salary is between 55000 - 55000 £ per year.
We're partnering with a fast-growing e-commerce business that's investing heavily in its technology function and customer experience. As the company continues to scale, they're looking to add an experienced Support/Infra Engineer to their internal IT team.
This is a fantastic opportunity to join a technology-driven organisation where you'll play a key role in ensuring employees across the business have a seamless and reliable technology experience. You'll work across modern Apple environments, networking infrastructure, Microsoft 365, and telephony systems while contributing to projects that support the company's continued growth.
The Role
As an Infrastructure Engineer, you'll be responsible for maintaining and supporting the technology that keeps the business running. From managing Apple devices and network infrastructure to supporting Microsoft 365 and telephony platforms, you'll be a trusted technical expert within the organisation.
You'll work closely with teams across the business, helping to resolve technical issues, improve processes, and deliver a first-class support experience.
Key Responsibilities
- Provide 1st, 2nd and 3rd line technical support across the organisation
- Manage and support Apple Mac devices and endpoint management platforms
- Configure, deploy and maintain employee devices and workplace technology
- Support and maintain networking infrastructure, including Meraki switches, firewalls and wireless environments
- Troubleshoot network, WiFi and connectivity issues
- Administer Microsoft 365 services including Exchange Online, Teams, SharePoint and Intune
- Support telephony and unified communications platforms
- Manage user onboarding, offboarding and access requests
- Contribute to IT projects, office technology rollouts and infrastructure improvements
- Create and maintain technical documentation and support procedures
Skills & Experience
Essential
- Strong experience supporting Apple Mac environments
- Experience with Apple device management solutions such as Jamf, Kandji or Intune
- Good networking knowledge covering WiFi, switching, routing and firewalls
- Experience supporting Cisco Meraki environments
- Strong Microsoft 365 administration and support experience
- Experience supporting telephony or unified communications platforms
- Excellent troubleshooting and problem-solving skills
- Strong customer service and stakeholder management skills
Desirable
- Experience within a fast-paced e-commerce, retail or digital business
- Knowledge of Microsoft Intune and endpoint security
- Experience supporting distributed or hybrid workforces
- Relevant Apple, Microsoft or Cisco certifications
Why Join?
- Join a rapidly growing e-commerce business with ambitious expansion plans
- Be part of a technology team supporting a modern, digital-first organisation
- Work extensively with Apple technologies and modern workplace tooling
- Exposure to Microsoft 365, cloud technologies and infrastructure projects
- Excellent opportunities for career progression and professional development
- Collaborative, people-focused culture
- Flexible hybrid working environment
- Opportunity to make a genuine impact as the business continues to scale
Apply now
Infrastructure Engineer in Manchester employer: ReVybe IT Recruitment Limited
Join a dynamic e-commerce business in Manchester that prioritises technology and employee experience, offering a collaborative and people-focused culture. With a commitment to professional development and flexible hybrid working, you'll have the opportunity to work with cutting-edge Apple technologies and contribute to impactful projects as the company scales. This is an excellent employer for those seeking meaningful growth in a fast-paced environment.
Contact Details:
ReVybe IT Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ReVybe IT Recruitment Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ReVybe IT Recruitment Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ReVybe IT Recruitment Limited!
✨Direct Apply to ReVybe IT Recruitment Limited
Let's not forget to apply directly through the ReVybe IT Recruitment Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Engineer in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ReVybe IT Recruitment Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ReVybe IT Recruitment Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ReVybe IT Recruitment Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
