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- Tasks: Manage B2B order processing and ensure timely dispatch for our customers.
- Company: Join REVOLUTION BEAUTY, a mission-driven beauty company.
- Benefits: Gain valuable experience in a fast-paced environment with a supportive team.
- Why this job: Be part of a revolution in beauty and make a real impact.
- Qualifications: Strong attention to detail and excellent communication skills required.
- Other info: Entry-level contract role with opportunities for growth in the beauty industry.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Join to apply for the Customer Order Processor (FTC) role at REVOLUTION BEAUTY. We’re looking for a Customer Order Processor on a maternity‑cover contract to manage end‑to‑end B2B order processing for our customers (retailers). Using your strong attention to detail, you’ll ensure accuracy and timely dispatch, and provide excellent customer service throughout the order lifecycle. The role involves coordinating with internal teams, third‑party logistics providers, and customers to resolve issues, maximise order fulfilment, and meet targets.
What You’ll Do
- Process all B2B orders end‑to‑end:
- Order placement – making all necessary checks such as correct codes, prices, and quantities
- Ensure maximum fulfilment of all orders
- A timely dispatch as per the customers’ requirements
- Collate collection documentation and work with relevant teams to ensure the customer has all paper needed for collection/registration
- Provide customers with updates on the order status and delivery information
- Adapt to and use different customer portals where needed for order placement/delivery bookings
- Discrepancies – track and monitor until closure
- Delays
- Incorrect items or damaged goods
What You’ll Have
- Strong attention to detail and accuracy
- Excellent communication and customer‑service skills
- Ability to work under pressure and meet deadlines
- Proficient with various customer portals and ideally NetSuite ERP system
- Problem‑solving skills and ability to resolve issues effectively
- Team player with strong collaboration skills
- Previous experience in order processing or customer service
- Knowledge of B2B operations and logistics
- Experience working with 3PLs and supply‑chain partners
- Proficiency in Microsoft Office Suite
We are on a mission to become the best beauty company in the world. Our people reflect our customers, living our values and passion. In our world, we innovate, take ownership, and fight for beauty that every person can enjoy. We believe that creating an environment where people are not constrained is essential to drive the behaviours that make a Revolution. You are the Revolution, we are the Revolution.
Customer Order Processor (FTC) in Queenborough employer: REVOLUTION BEAUTY
Contact Detail:
REVOLUTION BEAUTY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Order Processor (FTC) in Queenborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on REVOLUTION BEAUTY. Understand their values and mission, and think about how your skills as a Customer Order Processor can contribute to their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with customers and internal teams, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing common scenarios you might face in the job to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss examples from your past experiences where you successfully resolved issues or discrepancies. This will highlight your ability to handle challenges, which is key for the Customer Order Processor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at REVOLUTION BEAUTY. Let’s make this happen together!
We think you need these skills to ace Customer Order Processor (FTC) in Queenborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Order Processor role. Highlight your attention to detail and any relevant experience in order processing or customer service. We want to see how you can bring your skills to our team!
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers and internal teams, it’s crucial to showcase your communication skills. Use clear and concise language in your application to demonstrate how you can effectively convey information.
Highlight Problem-Solving Abilities: We love a good problem-solver! In your application, share examples of how you've tackled issues in previous roles, especially in fast-paced environments. This will show us that you can handle the challenges that come with the job.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values.
How to prepare for a job interview at REVOLUTION BEAUTY
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Order Processor role. Familiarise yourself with B2B order processing, logistics, and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past experiences where you've demonstrated this skill. Whether it’s catching errors in orders or ensuring timely dispatch, having concrete examples ready will impress the interviewers and highlight your suitability for the role.
✨Communicate Clearly and Effectively
Excellent communication is key in this position. Practice articulating your thoughts clearly and concisely. During the interview, be sure to listen actively and respond thoughtfully to questions. This will not only showcase your communication skills but also demonstrate your ability to work well with customers and internal teams.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific challenges related to order processing, such as discrepancies or delays. Think of examples where you've successfully resolved issues in the past. This will show that you can think on your feet and are capable of maintaining a high level of customer service under pressure.
