At a Glance
- Tasks: Lead sales operations strategy and ensure compliance for Revolut Business.
- Company: Join Revolut, a leading fintech company transforming banking for millions.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and drive strategic growth initiatives.
- Why this job: Make a real impact in a fast-paced environment while shaping the future of finance.
- Qualifications: 7+ years in sales operations with strong governance and risk management skills.
The predicted salary is between 70000 - 90000 £ per year.
Revolut has been on a mission to deliver just that. Our range of products—spending, saving, investing, exchanging, travelling, and more—helps our 75+ million customers get more from their money every day.
About the Role
Sales Operations Manager for Revolut Business in the UK. You will expand Revolut Business features, manage scale and efficiency of sales operations, and ensure regulatory compliance.
What You'll Be Doing
- Owning and executing the sales operations strategy for Revolut Business
- Establishing and maintaining governance, control, and performance management frameworks across outsourced and regulated sales operations
- Leading quality control, conduct monitoring, KPI management, incentive frameworks, and customer outcome oversight
- Acting as the primary point of contact with outsourced providers across governance and operational delivery
- Providing oversight and support to colleagues undertaking regulated activities within a certified function environment
- Supporting regulatory readiness, reporting processes, and operational controls
- Partnering cross‑functionally with Compliance, Risk, Legal, Operations, and Sales teams to improve operational effectiveness and control standards
- Managing and developing a small team across QC and compliance functions
- Supporting strategic growth initiatives, including private banking operations
What You'll Need
- Fluency in English
- 7+ years of experience in sales operations, operations management, governance, outsourcing management, or similar roles within banking or financial services
- A solid understanding of governance, control frameworks, and operational risk within regulated environments
- Experience managing outsourced or third‑party operational models
- Expertise in building and managing performance management frameworks, including KPIs, incentives, conduct, QA, or QC processes
- Familiarity with UK regulatory frameworks and regulated sales environments
- Great stakeholder management skills to collaborate with cross‑functional teams
- Excellent organisational and project management skills
- The ability to solve operational problems, taking full ownership from beginning to end
Nice to Have
- Exposure to packaged bank accounts, insurance products, or regulated sales activities
- An insurance qualification (Dip CII) or willingness to complete it
- Experience supporting certified function/SMCR environments
- Banking experience within the UK
Sales Operations Manager (UK Bank) employer: Revolut
Revolut is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. As a Sales Operations Manager in the UK, you will benefit from a culture that prioritises employee growth, with opportunities to lead strategic initiatives and develop your skills in a fast-paced banking landscape. With a commitment to regulatory compliance and operational excellence, Revolut provides a unique chance to make a meaningful impact while enjoying competitive benefits and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Manager (UK Bank)
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and financial services sector. Attend industry events or webinars, and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching Revolut's products and values. Understand their sales operations strategy and think about how your experience aligns with their needs. We want you to show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in sales operations and governance. We suggest rehearsing common interview questions and preparing examples that highlight your problem-solving skills and stakeholder management abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged. Let’s get you on board with us at Revolut!
We think you need these skills to ace Sales Operations Manager (UK Bank)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Operations Manager role. Highlight your experience in sales operations, governance, and compliance, as these are key areas for us at Revolut. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at Revolut. Keep it concise but impactful, and don’t forget to mention any relevant experience in banking or financial services.
Showcase Your Stakeholder Management Skills:Since collaboration is crucial for this role, make sure to highlight your stakeholder management skills. Share examples of how you've successfully partnered with cross-functional teams in the past, as this will resonate well with us and our operational needs.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Revolut!
How to prepare for a job interview at Revolut
✨Know Your Stuff
Make sure you’re well-versed in Revolut's products and services. Understand their sales operations strategy and how it aligns with the banking sector. This will show that you’re genuinely interested and prepared to contribute from day one.
✨Showcase Your Experience
With 7+ years in sales operations, be ready to discuss specific examples of your past roles. Highlight your experience with governance frameworks and managing outsourced operations. Use metrics to demonstrate your impact—numbers speak volumes!
✨Prepare for Regulatory Questions
Since this role involves compliance and regulatory readiness, brush up on UK regulatory frameworks. Be prepared to discuss how you've navigated these in previous roles and how you would ensure compliance at Revolut.
✨Engage with Stakeholders
Stakeholder management is key in this role. Think of examples where you’ve successfully collaborated with cross-functional teams. Show that you can build relationships and drive operational effectiveness through teamwork.
