Head of AI Compliance - CX department in London

Head of AI Compliance - CX department in London

London Full-Time 43200 - 72000 € / year (est.) Home office (partial)
Revolut

At a Glance

  • Tasks: Lead compliance for AI-driven applications and ensure regulatory alignment across customer communications.
  • Company: Join Revolut, a fast-growing fintech revolutionising how people manage their money.
  • Benefits: Competitive salary, remote work options, and a vibrant company culture.
  • Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
  • Why this job: Shape the future of finance while ensuring ethical standards and compliance.
  • Qualifications: Experience in AI compliance and a strong understanding of regulatory frameworks.

The predicted salary is between 43200 - 72000 € per year.

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day.

As we continue our lightning-fast growth, two things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk.

We're looking for an experienced executive to join us as Head of Compliance and ensure compliance across AI-driven applications, customer communications, and marketing. You'll sit within our Customer Experience department and be an integral part of our first line of defence, enabling faster alignment and execution within the regulatory landscape. Up to shape what's next in finance? Let's get in touch.

What you'll be doing:

  • Partnering with Product, Tech, and Growth teams to advise on AI regulations
  • Supporting new product launches and multi-market roll-outs for new customer experience features
  • Reviewing and approving customer communications and marketing materials
  • Owning post-launch product reviews, ensuring regulatory decisions are clear, documented, and defensible
  • Translating evolving regulation into actionable, product-ready requirements
  • Conducting horizon-scanning and supporting BAU compliance activities
  • Enabling the business by proposing pragmatic, compliant solutions that protect consumers while maintaining delivery velocity
  • Enhancing existing frameworks or developing new ones that remain consistent with regulatory requirements, ethical standards, internal policies, and risk appetite

What you'll need:

  • Experience in AI and/or regulatory compliance
  • Expertise in interpreting and applying regulations within a business context
  • Experience in a top-tier bank, investment firm, crypto exchange, fast-growing technology company, or strategy consultancy
  • An excellent understanding of how compliance risk and business risk interact
  • Highly adaptable skills to work in a fast-paced, high-performance environment
  • The ability to work well under pressure, manage multiple projects at once, and meet tight deadlines

Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow every day. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Head of AI Compliance - CX department in London employer: Revolut

Revolut is an exceptional employer that prioritises its people and culture, having been certified as a Great Place to WorkTM. With a commitment to employee growth and a diverse, inclusive workplace, Revolut offers unique opportunities for career advancement in a fast-paced, innovative environment. As part of the Customer Experience department, you'll play a crucial role in shaping the future of finance while enjoying the benefits of working with a global team dedicated to redefining success.

Revolut

Contact Detail:

Revolut Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of AI Compliance - CX department in London

Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that applications alone can't.

Tip Number 2

Prepare for interviews by researching the company culture and values. Show them you’re not just a fit for the role, but for their team too!

Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around AI compliance. Confidence is key!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Revolut.

We think you need these skills to ace Head of AI Compliance - CX department in London

AI Regulations
Regulatory Compliance
Product Launch Support
Customer Communication Review
Post-Launch Product Review
Regulatory Interpretation
Horizon-Scanning

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight your experience in AI and regulatory compliance. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's necessary. We appreciate a well-structured application that gets straight to the point!

Show Your Passion:Let your enthusiasm for the role shine through! We love candidates who are excited about building great products and making a difference in the financial world. Share why you’re passionate about compliance and AI.

Apply Through Our Website:Remember to submit your application through our official Revolut website. This ensures your application is seen by the right people and helps us keep everything organised. Don’t miss out on this opportunity!

How to prepare for a job interview at Revolut

Know Your Regulations

Make sure you brush up on the latest AI regulations and compliance standards relevant to the role. Being able to discuss specific regulations and how they apply to Revolut's products will show that you're not just familiar with the field, but that you can also translate complex regulations into actionable insights.

Showcase Your Experience

Prepare to share concrete examples from your past roles, especially in AI and regulatory compliance. Highlight situations where you've successfully navigated compliance challenges or contributed to product launches, as this will demonstrate your ability to thrive in a fast-paced environment like Revolut.

Collaborative Mindset

Since the role involves partnering with various teams, be ready to discuss how you've worked collaboratively in the past. Think of examples where you’ve advised product or tech teams on compliance matters, and how your input helped shape successful outcomes.

Adaptability is Key

Revolut operates in a rapidly changing environment, so it's crucial to convey your adaptability. Prepare to discuss how you've managed multiple projects under pressure and adapted to shifting priorities, showcasing your ability to maintain high performance even when things get hectic.