Credit Product Manager (SME Business Lending)

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 55+ million customers get more from their money every day.

As we continue our lightning-fast growth, two things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

The credit department at Revolut is anything but ordinary. They design, develop, and launch credit products across the globe. The team manages our products from day one to the end — developing the back and front-end, the data science infrastructure, and then creating a local setup in each country with scalable risk management and portfolio management solutions. It’s a big job, but our people are a credit to us all.

We're looking for a Credit Product Manager to drive the launch of new unsecured credit products for SME customers, establish new sales channels, improve funnel conversion, and lower the cost of acquisition. You'll also make sure we offer the best product features, support, and service for our business lending products in Europe and the UK. We need a Leader with capital ‘L’ to own product building and business lending, as well as an awesome boss to cooperate occasionally with Technical Product Owners and the Engineering team.

What You'll Be Doing

• Setting the vision for business lending products, understanding how it connects to Revolut’s goals.
• Producing high-quality business requirements in line with market best practices, looking to disrupt and challenge the status quo.
• Building unsecured business lending products while ensuring high UX engagement to deliver world-class customer experiences, understanding the full lifecycle of a business customer at all times.
• Defining, prioritising, and communicating short, mid, and long-term goals of business lending products.
• Creating market-leading distribution/sales strategies with a high conversion funnel and low cost of acquisition.
• Establishing reliable and reputable third-party partnerships.
• Ensuring zero tolerance of any compliance issues or breach of regulatory requirements.

What You'll Need

• Deep knowledge of EU/UK unsecured small and medium-sized enterprise (SME) lending markets (segments, competitors, best practices, acquisition channels, etc.).
• Hands-on experience building products and/or features in the SME lending space in Europe and the UK.
• Solid product design experience and a passionate approach to customer experience.
• UI/UX principle knowledge with a customer focus, understanding business needs and analysing data and real-world experiences to prioritise features.
• Broad knowledge of risk management principles.
• User research experience.
• Great interpersonal and negotiation skills to communicate effectively with stakeholders.
• A detail-oriented, analytical mindset.
• A track record of making data-driven decisions whilst building business intuition around the credit product.
• The ability to lead a team and build partnerships with other functions.
• To be comfortable with and enjoy taking ownership.
• A passion for building new processes and challenging the status quo.

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow every day. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.