At a Glance
- Tasks: Lead AI compliance efforts and ensure regulatory alignment across innovative customer experiences.
- Company: Join Revolut, a fast-growing fintech revolutionising how people manage their money.
- Benefits: Competitive salary, remote work options, and a vibrant company culture.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Shape the future of finance while ensuring compliance in a dynamic environment.
- Qualifications: Experience in AI compliance and a strong understanding of regulatory frameworks.
The predicted salary is between 36000 - 60000 € per year.
About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day.
As we continue our lightning-fast growth, two things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk.
We're looking for an experienced executive to join us as Head of Compliance and ensure compliance across AI-driven applications, customer communications, and marketing. You'll sit within our Customer Experience department and be an integral part of our first line of defence, enabling faster alignment and execution within the regulatory landscape. Up to shape what's next in finance? Let’s get in touch.
What you'll be doing:
- Partnering with Product, Tech, and Growth teams to advise on AI regulations
- Supporting new product launches and multi-market roll-outs for new customer experience features
- Reviewing and approving customer communications and marketing materials
- Owning post-launch product reviews, ensuring regulatory decisions are clear, documented, and defensible
- Translating evolving regulation into actionable, product-ready requirements
- Conducting horizon-scanning and supporting BAU compliance activities
- Enabling the business by proposing pragmatic, compliant solutions that protect consumers while maintaining delivery velocity
- Enhancing existing frameworks or developing new ones that remain consistent with regulatory requirements, ethical standards, internal policies, and risk appetite
What you'll need:
- Experience in AI and/or regulatory compliance
- Expertise in interpreting and applying regulations within a business context
- Experience in a top-tier bank, investment firm, crypto exchange, fast-growing technology company, or strategy consultancy
- An excellent understanding of how compliance risk and business risk interact
- Highly adaptable skills to work in a fast-paced, high-performance environment
- The ability to work well under pressure, manage multiple projects at once, and meet tight deadlines
Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow every day. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Important notice for candidates:
Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles:
- Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
- Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.
- We won’t ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice.
Head of AI Compliance - CX department in City of London employer: Revolut
Revolut is an exceptional employer, recognised as a Great Place to Work™, offering a dynamic and inclusive work culture that prioritises employee growth and innovation. As the Head of AI Compliance in our Customer Experience department, you'll have the opportunity to shape the future of finance while collaborating with diverse teams in a fast-paced environment, all while enjoying the benefits of a supportive workplace that values your contributions and encourages professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Head of AI Compliance - CX department in City of London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Head of AI Compliance. Keep it concise and impactful, highlighting your unique experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Head of AI Compliance - CX department in City of London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of AI Compliance role. Highlight your experience in AI and regulatory compliance, and show us how your skills align with what we're looking for.
Showcase Your Experience:We want to see your expertise in interpreting regulations within a business context. Share specific examples from your past roles that demonstrate your ability to manage compliance risks effectively.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:Remember to apply through our official Revolut channels. This ensures your application is seen by the right people and helps us keep everything organised. We can't wait to hear from you!
How to prepare for a job interview at Revolut
✨Know Your Regulations
Make sure you brush up on the latest AI regulations and compliance standards relevant to the role. Being able to discuss specific regulations and how they apply to Revolut's products will show that you're not just knowledgeable but also genuinely interested in the position.
✨Showcase Your Experience
Prepare to share concrete examples from your past roles, especially those involving AI compliance or regulatory challenges. Highlight how you navigated complex situations and what outcomes you achieved. This will demonstrate your ability to handle the responsibilities of the Head of AI Compliance.
✨Understand the Company Culture
Revolut values a fast-paced, innovative environment. Familiarise yourself with their mission and culture, and think about how your personal values align with theirs. During the interview, express your enthusiasm for being part of a team that prioritises both compliance and customer experience.
✨Prepare Questions
Have insightful questions ready to ask your interviewers. This could be about their approach to compliance in AI-driven applications or how they envision the future of customer experience at Revolut. Asking thoughtful questions shows your engagement and helps you assess if the company is the right fit for you.
