Customer Outcomes Compliance Lead (UK Consumer Duty)

Customer Outcomes Compliance Lead (UK Consumer Duty)

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Revolut Ltd

At a Glance

  • Tasks: Ensure top-notch customer outcomes and enhance governance across digital banking services.
  • Company: Join Revolut, a leading digital banking innovator focused on customer success.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Be part of a dynamic team driving change in the banking industry.
  • Why this job: Make a real difference in customer experiences while shaping a customer-centric culture.
  • Qualifications: Experience in compliance and a passion for improving customer outcomes.

The predicted salary is between 60000 - 80000 £ per year.

Revolut Ltd is seeking a Business Compliance Manager (Customer Outcomes) to ensure superior customer outcomes across our digital banking products and services. You will embed positive outcome frameworks throughout the customer lifecycle and partner cross-functionally to strengthen governance and risk controls. You’ll assess and improve how customer outcomes are delivered, aligning with UK Consumer Duty and conduct risk expectations, while supporting the growth of a customer-centric culture.

Customer Outcomes Compliance Lead (UK Consumer Duty) employer: Revolut Ltd

Revolut Ltd is an exceptional employer, offering a dynamic work culture that prioritises flexibility and employee well-being. With a comprehensive benefits package and opportunities for professional growth, employees are empowered to thrive in their roles while contributing to meaningful compliance efforts in the financial sector from the comfort of their own homes across the UK.

Revolut Ltd

Contact Details:

Revolut Ltd Recruitment Team

We think you need these skills to ace Customer Outcomes Compliance Lead (UK Consumer Duty)

Compliance Management
Customer Outcomes Assessment
Governance Frameworks
Risk Control Strengthening
UK Consumer Duty Knowledge
Conduct Risk Management
Cross-Functional Collaboration