Revoco in Stafford, United Kingdom, is seeking a Senior Application Support Engineer to act as the technical bridge between Customer Support and Development. This role focuses on deep-dive investigations beyond standard support, including database queries, API/integration troubleshooting, and data/configuration analysis.
You will work with QA and Development to identify root causes, prepare reproducible steps, contribute to documentation, and help deliver permanent fixes while maintaining
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Senior SaaS Support Engineer — Technical Escalations in Stafford employer: Revoco
Join a dynamic SaaS business in Stafford that values innovation and growth, making it an excellent employer for those passionate about customer service excellence. With a collaborative work culture, ample opportunities for professional development, and the chance to shape customer operations from the ground up, you'll find meaningful and rewarding employment here. The company prioritises employee feedback and fosters a supportive environment, ensuring you can thrive while contributing to the success of the organisation.
