Revoco in Stafford is seeking a Senior Application Support Engineer to serve as the technical bridge between Customer Support and Development. You will handle issues that require deep investigation, including database queries, application behavior, API integrations, and determining whether data, configuration, or software is at fault.
Based in a hybrid role, you will collaborate with Development and QA, read code to diagnose issues, and assist with bug fixes and documentation.
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Senior SaaS Support Engineer - Root-Cause & API Debugging in Stafford employer: Revoco
Join a dynamic SaaS business in Stafford that values innovation and growth, making it an excellent employer for those passionate about customer service excellence. With a collaborative work culture, ample opportunities for professional development, and the chance to shape customer operations from the ground up, you'll find meaningful and rewarding employment here. The company prioritises employee feedback and fosters a supportive environment, ensuring you can thrive while contributing to the success of the organisation.
