At a Glance
- Tasks: Lead transformative projects in hospitality and retail, enhancing customer experiences.
- Company: Join a leading UK brand driving impactful change.
- Benefits: Competitive salary, hybrid work model, and comprehensive benefits.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Be part of a high-impact team shaping the future of customer service.
- Qualifications: Experience in cross-functional project management within hospitality or retail.
The predicted salary is between 65000 - 75000 £ per year.
A leading UK brand is looking for a Senior Project Manager to support the delivery of key strategic initiatives as part of a fast-moving transformation programme. Working closely with cross-functional teams across Operations, Tech, Marketing, Finance and more, you’ll help shape and drive business-critical change (Tech and Non-Tech) that improves guest/customer experience, operations and supports long-term growth.
About You:
- Proven experience delivering cross-functional transformation in hospitality or retail
- Confident in managing projects end-to-end and keeping initiatives and workstreams on track
- Strong communicator who builds trusted relationships with teams at all levels (Exec Down)
- Comfortable navigating ambiguity and working hands-on in a fast-paced, waterfall environment
- Experience in customer, operations, or service design is a plus
- Experience in Tech and Non-Tech initiatives
This is an exciting opportunity to join a high-impact transformation team, where you’ll bring structure, momentum, and delivery expertise to some of the business’s most important work. Please note, you will need Hospitality or Retail experience, and ideally cross-functional business transformation experience. Please also note this is not purely a Tech / IT PM, it’s Business driven transformation, and fast-paced waterfall in a lean environment (not Agile/Product/Scrum).
Senior Project Manager employer: Revoco
Join a leading UK brand as a Senior Project Manager in the vibrant city of London, where you'll be at the forefront of transformative initiatives that enhance guest experiences and drive operational excellence. With a strong emphasis on collaboration across diverse teams, our hybrid work model promotes flexibility while fostering a dynamic and inclusive culture that prioritises employee growth and development. Enjoy competitive remuneration and a comprehensive benefits package, making this an exceptional opportunity for those seeking meaningful and impactful work in the hospitality and retail sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Revoco. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Revoco
Don't be shy about reaching out to Revoco directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Project Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Revoco and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Revoco
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
