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- Tasks: Provide top-notch IT support and manage Microsoft 365 for users.
- Company: Reputable UK organisation with a focus on digital innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a mission-critical team and make a real difference in digital support.
- Qualifications: Strong IT support experience, especially with Microsoft 365 and collaboration tools.
- Other info: Dynamic environment with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A well-known UK organization is seeking a Senior IT Support Specialist to enhance their 1st and 2nd line support capabilities. This hybrid role involves providing technical support to internal and external users while managing Microsoft 365 and Entra ID administration.
Ideal candidates will possess strong experience in IT support, particularly with collaboration tools like Microsoft 365 and MS Intune. The position offers an opportunity to work in a mission-critical digital environment and contribute to continuous improvement within the Digital team.
Senior IT Support Specialist – 2nd Line (Microsoft 365) employer: Revoco
Contact Detail:
Revoco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Specialist – 2nd Line (Microsoft 365)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work with Microsoft 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to interview, be ready to demonstrate your expertise in Microsoft 365 and MS Intune. Prepare some real-life examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Stay updated on industry trends! Follow blogs, podcasts, or forums related to IT support and Microsoft tools. This knowledge will not only impress interviewers but also help you engage in meaningful conversations.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right role. Plus, applying directly shows your enthusiasm and commitment to joining our team. Don’t miss out!
We think you need these skills to ace Senior IT Support Specialist – 2nd Line (Microsoft 365)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and IT support. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our Digital team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We’re looking for someone who can think on their feet and provide top-notch support, so let us know how you’ve done that before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Revoco
✨Know Your Microsoft 365 Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and its features. Be prepared to discuss how you've used it in previous roles, especially in a support capacity. Familiarity with MS Intune will also be a big plus, so don’t forget to highlight any relevant experience.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share specific examples of how you've tackled technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical thinking and ability to resolve problems effectively.
✨Understand the Company’s Digital Environment
Research the organisation and their digital initiatives. Knowing about their mission-critical projects and how your role as a Senior IT Support Specialist fits into that can set you apart. It shows you're genuinely interested and have done your homework.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about their current challenges with Microsoft 365 or how they envision the role contributing to continuous improvement. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
