At a Glance
- Tasks: Coordinate training events and support retail operations for Elizabeth Arden's beauty consultants.
- Company: Join Revlon and Elizabeth Arden, leaders in the global beauty industry.
- Benefits: Enjoy generous product discounts, wellness Fridays, and hybrid working options.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Make a real impact in retail training and enhance customer experiences.
- Qualifications: Organisational skills and experience in retail or training preferred.
The predicted salary is between 30000 - 40000 £ per year.
Revlon and Elizabeth Arden, leading global beauty companies, offer a range of iconic brands across color cosmetics, skincare, hair color & care, personal care, and fragrances. This role is a Hybrid Role: Employees are expected to work from our Mornington Crescent, London office 3 days per week and may work remotely the remaining days.
Are you passionate about retail, training, and creating exceptional customer experiences? We’re looking for a highly organised and driven Retail Training Operations (RTO) Executive to join our Elizabeth Arden team and play a pivotal role in enabling our Beauty Consultants to thrive. In this fast‑paced and dynamic role, you’ll be the engine behind best‑in‑class training execution, seamless retail operations, and engaging field communication. From coordinating national training events to supporting product launches and field teams, you’ll ensure our retail network is fully equipped to deliver outstanding performance and unforgettable customer moments.
Responsibilities:
- Training & Field Enablement
- Manage onboarding for new starters, including uniforms, training setup, and system access
- Coordinate national training sessions and conferences (logistics, communications, travel)
- Maintain training records and support delivery both remotely and on‑site
- Create and update engaging training materials (product guides, quick-reference tools)
- Retail Operations & Execution
- Own and communicate the retail calendar to field teams
- Deliver national incentive programmes aligned with launches and commercial priorities
- Oversee operational processes such as tester ordering, product allocations, hygiene standards, and documentation
- Maintain and improve SOPs, ensuring consistency and compliance across the network
- Partner with staffing agencies to coordinate and book field staffing requirements
- Field Communication & Engagement
- Manage the central inbox and respond to field queries in a timely, supportive manner
- Maintain internal communication platforms and portals to keep teams informed and engaged
- CRM & Systems Management
- Own and manage CRM tools, including inventory tracking, service updates, and compliance
- Support email campaign setup and rollout
- Coordinate device deployment and in-store IT setup
- Supply Chain & Logistics
- Manage product kits (PKs) and coordinate store dispatches
- Liaise with warehouses and suppliers to ensure timely deliveries
- Track shipments, troubleshoot issues, and support stock management and cleanup
- Support VM updates and execution for new product launches
- Provide guidance to stores and resolve merchandising challenges
Who you are:
- Highly organised multitasker who thrives in a fast‑paced retail environment
- Detail‑oriented with a strong focus on operational excellence and flawless execution
- Confident communicator with excellent stakeholder management skills and the ability to build strong relationships across field and head office teams
- Proactive and solutions‑focused, continuously identifying opportunities to improve processes and enhance efficiency
- Collaborative team player with a positive, can‑do attitude who enjoys variety
- Takes pride in delivering high‑impact support across multiple areas
- Bachelor’s degree (or equivalent practical experience)
- Experience in administrative support, retail operations, field support, or training (beauty industry experience preferred but not essential)
- Strong organisational and project management skills, with the ability to manage multiple priorities effectively
- High attention to detail and commitment to accuracy
- Advanced computer literacy, particularly in Microsoft Office (Excel and PowerPoint)
- Experience with CRM systems and internal communication platforms is advantageous
What we offer:
- Generous product allowance & staff discounts across the Revlon Group portfolio
- 25 days annual leave plus Bank Holidays
- Wellness Fridays (2pm finish)
- Hybrid working – 3 days in the Central London office
- Pension scheme with company contribution
- Private medical insurance and wellbeing support
Retail Training Operations Executive - Elizabeth Arden New United Kingdom employer: Revlon Group
At Elizabeth Arden, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of Central London. Our Retail Training Operations Executive role offers not only a competitive salary and generous benefits, including a product allowance and wellness initiatives, but also ample opportunities for professional growth and development within a leading global beauty company. Join us to be part of a dynamic team dedicated to creating unforgettable customer experiences while enjoying the flexibility of hybrid working.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Training Operations Executive - Elizabeth Arden New United Kingdom
✨Tip Number 1
Get to know the company inside out! Research Elizabeth Arden and Revlon, their products, and their values. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to retail training and operations. Think about your past experiences and how they align with the role. We want to hear your stories!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Retail Training Operations Executive - Elizabeth Arden New United Kingdom
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Retail Training Operations Executive role. Highlight your experience in retail, training, and any relevant skills that match what we're looking for. This shows us you're genuinely interested and have done your homework!
Showcase Your Organisational Skills:Since this role is all about being organised and managing multiple tasks, give us examples of how you've successfully juggled various responsibilities in the past. Whether it's coordinating events or managing projects, we want to see your multitasking prowess!
Communicate Clearly:In your written application, clarity is key! Use straightforward language and structure your thoughts logically. This not only makes it easier for us to read but also reflects your communication skills, which are super important for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you'll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Revlon Group
✨Know Your Stuff
Before the interview, dive deep into Elizabeth Arden's brand values and product lines. Familiarise yourself with their training processes and retail operations. This will not only show your passion for the role but also help you answer questions more confidently.
✨Showcase Your Organisational Skills
As a Retail Training Operations Executive, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how your attention to detail led to successful outcomes in training or retail environments.
✨Engage with the Interviewers
Don’t just answer questions; engage in a conversation. Ask insightful questions about the team dynamics, training strategies, and how they measure success in this role. This shows your interest and helps you gauge if the company culture aligns with your values.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss challenges you've faced in previous roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will illustrate your proactive approach and solutions-focused mindset, which are crucial for this position.
