At a Glance
- Tasks: Deliver personalised skincare advice and drive sales in a dynamic retail environment.
- Company: Join the globally recognised beauty brand, Elizabeth Arden, at Boots Oxford Street.
- Benefits: Enjoy competitive salary, generous discounts, and career development opportunities.
- Other info: Flexible hours with ongoing training and a supportive team culture.
- Why this job: Be a brand ambassador and make a real impact on customer experiences.
- Qualifications: Retail experience preferred; passion for skincare and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Elizabeth Arden represents a prestige, skincare-led approach to beauty, combining innovation, expertise and exceptional customer experience. We are seeking a passionate and dynamic Beauty Consultant to join our team. In this role, you will act as a brand ambassador on counter - delivering personalised service, sharing your skincare expertise, and driving sales performance. This is an opportunity to be part of a globally recognised beauty brand while developing your skills in a fast-paced, customer-focused environment.
This role is an Onsite Role: This role requires full-time presence at Boots, Oxford Street, Sedley Place.
Hours: 22.5 hours per week
Responsibilities:
- Deliver exceptional, personalised customer service at all times
- Provide expert advice across skincare, colour and fragrance, with a strong focus on skincare
- Conduct consultations and perform RDSE services confidently and professionally
- Drive retail sales and consistently work towards individual and team targets
- Engage customers through product demonstrations, storytelling and tailored recommendations
- Build strong relationships to encourage customer loyalty and repeat business
- Maintain high standards of counter presentation in line with brand expectations
- Work collaboratively with colleagues to create a positive and high-performing environment
Who you are:
- Passionate about skincare and delivering outstanding customer experiences
- A strong communicator who enjoys connecting with people and building relationships
- Results-driven, with a proactive approach to achieving sales targets
- Energetic, enthusiastic and confident in a customer-facing role
- A team player who contributes positively to the counter environment
- Takes pride in representing a premium beauty brand
Qualifications:
- Minimum 1 year experience in a retail or customer-facing role
- Experience in beauty, skincare or cosmetics is preferred
- Proven ability to work towards and achieve sales targets
- Strong communication and interpersonal skills
- Flexibility to work retail hours, including weekends and peak periods
What we offer:
- Competitive salary with commission and performance-related incentives
- Generous staff discount and product allowance
- Access to the Red Door Academy training and development programmes
- Ongoing coaching and career progression opportunities
- Company pension and benefits package
Beauty Consultant - Boots Oxford Street, Sedley Place United Kingdom in London employer: Revlon Group
At Elizabeth Arden, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. As a Beauty Consultant at our prestigious Boots Oxford Street location, you will enjoy competitive salaries, generous staff discounts, and access to comprehensive training programmes through the Red Door Academy, all while working in a dynamic environment that values your passion for skincare and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Consultant - Boots Oxford Street, Sedley Place United Kingdom in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Revlon Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Revlon Group!
We think you need these skills to ace Beauty Consultant - Boots Oxford Street, Sedley Place United Kingdom in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Revlon Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Revlon Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Revlon Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Revlon Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!