Beauty Consultant - Boots, Covent Garden in London

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day. Breaking beauty boundaries is in our company's DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand. Today, Revlon resiliently continues its legacy as a leading global beauty company.

Our diverse portfolio—which consists of some of the world's most iconic brands and product offerings in colour cosmetics, skincare, hair colour & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. We honour our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers. We are Revlon, together, transforming beauty.

This role is an Onsite Role: This role requires full-time presence at Elizabeth Arden's Beauty Counter in Boots Covent Garden.

Hours: 22.5 hours per week, worked across 3 days per week. The role requires full flexibility across all 7 days of the week, including late shifts.

Overview: Elizabeth Arden represents a prestige, skincare-led approach to beauty, combining innovation, expertise and exceptional customer experience. We are seeking a passionate and dynamic Beauty Consultant/Account Manager to join our team. In this role, you will act as a brand ambassador on counter - delivering personalised service, sharing your skincare expertise, and driving sales performance. This is an opportunity to be part of a globally recognized beauty brand while developing your skills in a fast-paced, customer-focused environment.

Responsibilities:

• Deliver exceptional, personalized customer service at all times
• Provide expert advice across skincare, colour and fragrance, with a strong focus on skincare
• Conduct consultations and perform RDSE services confidently and professionally
• Drive retail sales and consistently work towards individual and team targets
• Engage customers through product demonstrations, storytelling and tailored recommendations
• Build strong relationships to encourage customer loyalty and repeat business
• Maintain high standards of counter presentation in line with brand expectations
• Work collaboratively with colleagues to create a positive and high-performing environment

Who you are:

• Passionate about skincare and delivering outstanding customer experiences
• A strong communicator who enjoys connecting with people and building relationships
• Results-driven, with a proactive approach to achieving sales targets
• Energetic, enthusiastic and confident in a customer-facing role
• A team player who contributes positively to the counter environment
• Takes pride in representing a premium beauty brand

Qualifications:

• Minimum 1 year experience in a retail or customer-facing role
• Experience in beauty, skincare or cosmetics is preferred
• Proven ability to work towards and achieve sales targets
• Strong communication and interpersonal skills
• Flexibility to work retail hours, including weekends and peak periods

What we offer:

• Competitive salary with commission and performance-related incentives
• Generous staff discount and product allowance
• Access to the Red Door Academy training and development programmes
• Ongoing coaching and career progression opportunities
• Company pension and benefits package