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- Tasks: Manage and optimise our global ecommerce platforms for a seamless customer experience.
- Company: Join Revive Collagen, a fast-growing premium ingestible collagen brand.
- Benefits: Competitive salary, four-day work week, flexible hours, and wellness perks.
- Why this job: Be part of a dynamic team shaping the future of ecommerce in a thriving brand.
- Qualifications: 2-3 years in ecommerce, hands-on Shopify experience, and a proactive mindset.
- Other info: Exciting career growth opportunities in a fun, ambitious environment.
The predicted salary is between 30000 - 42000 £ per year.
Since we launched Revive Collagen in August 2020, we have experienced exceptional growth, building a globally recognised premium ingestible collagen brand with hundreds of thousands of loyal customers. Our market leading liquid collagen supports skin, hair, joints and wellbeing through every stage of life. To date, we have sold over 25 million doses and now sell one box every 30 seconds. In 2021, we announced our longstanding brand ambassador partnership with Amanda Holden. Our products are available in over 10,000 retail doors globally, including Ulta Beauty, Walgreens, Harrods, Boots, Holland and Barrett and Sephora. We have ambitious plans to become the global leader in ingestible collagen. Since launch, we have won more than 24 industry awards. In 2022, we were recognised as the UK's best new business by Lloyds Banking Group and were recently ranked as the 86th fastest growing privately owned company in the UK.
If you are looking to join one of the UK's fastest growing consumer brands and want to play a key role in shaping a world class direct to consumer experience, this role offers an exciting opportunity.
THE ROLE
As Ecommerce Executive you will play an important role in the day to day management and optimisation of our global ecommerce platforms. You will help ensure our websites are accurate, commercially optimised and deliver a seamless premium experience for customers across all markets. Working closely with the Ecommerce Trading Director, Head of Growth and wider Digital team, you will support the execution of trading plans, product launches, merchandising, promotions and site updates. You will also collaborate with Marketing, Creative, Customer Service and Operations teams to ensure a consistent and high performing online experience.
You will be responsible for supporting the management of our international ecommerce storefronts, ensuring content, pricing, merchandising and customer journeys are accurate and consistent across all regions. You will be highly organised, detail-oriented and comfortable managing multiple priorities in a fast-paced environment. You will regularly review site performance, identify opportunities to improve the customer journey and support initiatives that increase conversion, retention and customer lifetime value.
A key part of this role will involve managing and updating the Shopify environment directly. You will be expected to confidently implement site updates, merchandising changes and landing pages without reliance on external agencies. Ideally experienced within a founder-led or startup environment, comfortable operating in a fast-paced setting with an entrepreneurial mindset and a proactive can-do attitude to "make it happen". The role will be based in either our London HQ in Mayfair or our Bristol office with a requirement to be in the office a minimum of three days per week.
RESPONSIBILITIES
- Supporting the day-to-day management of our ecommerce platforms including Shopify and associated tools
- Supporting the management and optimisation of all international ecommerce sites
- Uploading and maintaining product listings, collections, pricing and product information across global storefronts
- Ensuring all website content is accurate, up to date and aligned with brand standards across all regions
- Assisting with the execution of product launches, promotional campaigns and onsite merchandising
- Conducting regular site checks to ensure functionality, product accuracy and a seamless customer experience
- Monitoring the customer journey to identify friction points and opportunities for improvement
- Supporting A/B testing and conversion rate optimisation initiatives across product, collection and landing pages
- Implementing onsite updates including landing pages, banners, merchandising blocks and promotional content
- Ensuring products, collections and categories are optimised to maximise sales and discoverability
- Supporting search merchandising and analysing search data to improve product visibility
- Monitoring website stock levels and supporting merchandising decisions based on sell through and performance
- Assisting with reporting on ecommerce performance metrics including traffic, conversion rate, AOV and customer behaviour
- Supporting SEO improvements through content updates and onsite optimisation
- Collaborating with CRM, Affiliate and Social teams to ensure a consistent digital customer journey
- Supporting localisation updates across international sites including content and product information
- Supporting testing and optimisation of new tools, apps and ecommerce functionality
REQUIRED SKILLS AND EXPERIENCE
- 2 to 3 years experience within an ecommerce, digital or online trading role
- Experience working within consumer facing brands, ideally within a founder led business environment
- Hands on experience managing Shopify or similar ecommerce platforms
- Ability to independently update and manage Shopify storefronts without reliance on external agencies
- Basic coding knowledge including HTML, CSS and familiarity with Shopify Liquid to support site updates and improvements
- Experience implementing site changes such as landing pages, content blocks, product templates and merchandising updates
- Strong understanding of ecommerce merchandising, customer journeys and digital marketing
- Familiarity with analytics platforms such as Google Analytics or similar reporting tools
- Strong organisational skills with excellent attention to detail
- Comfortable analysing data and translating insights into practical improvements
- Understanding of SEO, CRO and ecommerce performance metrics is beneficial
- Proactive mindset with the ability to take ownership of tasks and work collaboratively across teams
COMPENSATION AND BENEFITS
- Competitive salary plus bonus package
- Opportunity to work a four day working week
- Flexible and remote working arrangements with a requirement to be in the office three days per week
- Dog-friendly office environment
- Private medical care after one year of service
- Dentist and optician contribution of up to £600 a year after one year of service
- Annual private health check up to £350 after one year of service
- £1500 annual training and development grant
- Two paid wellness days each year
- Complimentary gym membership contribution
- Strong opportunities for career development and progression
- Fun and ambitious team environment with regular social events
- Complimentary subscription to Revive Collagen
- Opportunity to be part of one of the fastest growing consumer brands in the UK
Ecommerce Executive in West Bromwich employer: Revive Collagen
Contact Detail:
Revive Collagen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Executive in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ecommerce projects and achievements. This is a great way to demonstrate your hands-on experience with platforms like Shopify.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Be ready to discuss how you can contribute to their growth and improve customer experiences. Tailor your answers to reflect their values and goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our exciting journey at Revive Collagen.
We think you need these skills to ace Ecommerce Executive in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ecommerce Executive role. Highlight your experience with Shopify and any relevant digital marketing skills. We want to see how your background aligns with our ambitious plans!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for ecommerce and why you want to join our team at Revive Collagen. Let us know how you can contribute to our growth story.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've improved customer journeys or increased conversion rates in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our exciting journey at Revive Collagen!
How to prepare for a job interview at Revive Collagen
✨Know Your Ecommerce Stuff
Make sure you brush up on your ecommerce knowledge, especially around platforms like Shopify. Be ready to discuss how you've managed online stores in the past and any specific challenges you've faced. This will show that you're not just familiar with the tools, but that you can use them effectively.
✨Showcase Your Analytical Skills
Since the role involves monitoring site performance and customer journeys, be prepared to talk about how you've used data to drive decisions. Bring examples of how you've improved conversion rates or optimised customer experiences based on analytics. This will demonstrate your ability to translate data into actionable insights.
✨Be Ready for a Fast-Paced Environment
The company is looking for someone who thrives in a dynamic setting. Share experiences where you've successfully managed multiple priorities or adapted quickly to changes. Highlight your organisational skills and how you keep everything running smoothly, even when things get hectic.
✨Collaborate Like a Pro
This role requires working closely with various teams, so be ready to discuss your collaborative experiences. Talk about how you've worked with marketing, customer service, or creative teams in the past to achieve common goals. Showing that you can communicate and work well with others will set you apart.