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- Tasks: Manage and optimise our global ecommerce platforms for a seamless customer experience.
- Company: Join Revive Collagen, a fast-growing premium ingestible collagen brand.
- Benefits: Competitive salary, flexible working, private medical care, and annual training grants.
- Why this job: Be part of a dynamic team shaping the future of online shopping.
- Qualifications: 2-3 years in ecommerce, hands-on Shopify experience, and basic coding skills.
- Other info: Fun, dog-friendly office with strong career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Since we launched Revive Collagen in August 2020, we have experienced exceptional growth, building a globally recognised premium ingestible collagen brand with hundreds of thousands of loyal customers. Our market leading liquid collagen supports skin, hair, joints and wellbeing through every stage of life. In 2021, we announced our longstanding brand ambassador partnership with Amanda Holden. Our products are available in over 10,000 retail doors globally, including Ulta Beauty, Walgreens, Harrods, Boots, Holland and Barrett and Sephora. If you are looking to join one of the UK’s fastest growing consumer brands and want to play a key role in shaping a world class direct to consumer experience, this role offers an exciting opportunity.
As Ecommerce Executive you will play an important role in the day to day management and optimisation of our global ecommerce platforms. You will help ensure our websites are accurate, commercially optimised and deliver a seamless premium experience for customers across all markets.
Working closely with the Ecommerce Trading Director, Head of Growth and wider Digital team, you will support the execution of trading plans, product launches, merchandising, promotions and site updates. You will also collaborate with Marketing, Creative, Customer Service and Operations teams to ensure a consistent and high performing online experience.
You will be responsible for supporting the management of our international ecommerce storefronts, ensuring content, pricing, merchandising and customer journeys are accurate and consistent across all regions. You will regularly review site performance, identify opportunities to improve the customer journey and support initiatives that increase conversion, retention and customer lifetime value.
The role will be based in either our London HQ in Mayfair or our Bristol office with a requirement to be in the office a minimum of three days per week.
- Supporting the day-to-day management of our ecommerce platforms including Shopify and associated tools
- Supporting the management and optimisation of all international ecommerce sites
- Uploading and maintaining product listings, collections, pricing and product information across global storefronts
- Ensuring all website content is accurate, up to date and aligned with brand standards across all regions
- Conducting regular site checks to ensure functionality, product accuracy and a seamless customer experience
- Monitoring the customer journey to identify friction points and opportunities for improvement
- Supporting A/B testing and conversion rate optimisation initiatives across product, collection and landing pages
- Implementing onsite updates including landing pages, banners, merchandising blocks and promotional content
- Ensuring products, collections and categories are optimised to maximise sales and discoverability
- Supporting search merchandising and analysing search data to improve product visibility
- Monitoring website stock levels and supporting merchandising decisions based on sell through and performance
- Assisting with reporting on ecommerce performance metrics including traffic, conversion rate, AOV and customer behaviour
- Supporting SEO improvements through content updates and onsite optimisation
- Collaborating with CRM, Affiliate and Social teams to ensure a consistent digital customer journey
- Supporting localisation updates across international sites including content and product information
- Supporting testing and optimisation of new tools, apps and ecommerce functionality
2 to 3 years experience within an ecommerce, digital or online trading role
- Experience working within consumer facing brands, ideally within a founder led business environment
- Hands on experience managing Shopify or similar ecommerce platforms
- Basic coding knowledge including HTML, CSS and familiarity with Shopify Liquid to support site updates and improvements
- Experience implementing site changes such as landing pages, content blocks, product templates and merchandising updates
- Strong understanding of ecommerce merchandising, customer journeys and digital marketing
- Comfortable analysing data and translating insights into practical improvements
- Understanding of SEO, CRO and ecommerce performance metrics is beneficial
COMPENSATION AND BENEFITS
- Competitive salary plus bonus package
- Flexible and remote working arrangements with a requirement to be in the office three days per week
- Dog-friendly office environment
- Private medical care after one year of service
- Annual private health check up to £350 after one year of service
- £1500 annual training and development grant
- Complimentary gym membership contribution
- Strong opportunities for career development and progression
- Fun and ambitious team environment with regular social events
- Opportunity to be part of one of the fastest growing consumer brands in the UK
E-commerce and Online Marketplace Executive in City of London employer: Revive Collagen
Contact Detail:
Revive Collagen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce and Online Marketplace Executive in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at Revive Collagen or similar brands. A friendly chat can open doors and give you insider info on the company culture and what they really value in candidates.
✨Tip Number 2
Show off your skills! If you've got experience with Shopify or any e-commerce platforms, make sure to highlight that in conversations. Maybe even prepare a mini portfolio showcasing your past projects or successes to impress during interviews.
✨Tip Number 3
Stay updated on trends! E-commerce is always evolving, so keep an eye on the latest tools and strategies. Being able to discuss recent developments in the industry will show you're passionate and proactive, which is exactly what Revive Collagen is looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the team at Revive Collagen. Don’t miss out on this opportunity!
We think you need these skills to ace E-commerce and Online Marketplace Executive in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the E-commerce and Online Marketplace Executive role. Highlight your experience with ecommerce platforms like Shopify and any relevant skills in digital marketing or customer journey optimisation.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about joining our team at Revive Collagen. Share specific examples of how you've contributed to ecommerce success in previous roles, and don’t forget to mention your love for premium consumer brands!
Show Off Your Data Skills: We love data-driven decision making! In your application, showcase your ability to analyse ecommerce performance metrics and how you've used insights to improve customer experiences or boost conversion rates.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and fit for the role right from the start!
How to prepare for a job interview at Revive Collagen
✨Know Your E-commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially around platforms like Shopify. Be ready to discuss how you've optimised online stores in the past and any specific tools or techniques you've used to enhance customer journeys.
✨Showcase Your Data Skills
Since this role involves analysing performance metrics, be prepared to talk about how you've used data to drive decisions. Bring examples of how you've identified friction points in the customer journey and what changes you implemented as a result.
✨Understand the Brand
Familiarise yourself with Revive Collagen and its products. Know their unique selling points and how they stand out in the market. This will show your genuine interest in the brand and help you align your answers with their values during the interview.
✨Collaborative Mindset
This role requires working closely with various teams, so highlight your teamwork skills. Share experiences where you've collaborated with marketing, creative, or customer service teams to achieve a common goal, demonstrating your ability to contribute to a cohesive digital experience.