Company Description Revitalis is a leading injury recovery and performance clinic located in Clapham Junction, at the heart of Battersea. The clinic offers expert physiotherapy, osteopathy, cryotherapy, sports massage, and one-to-one personal training in a fully integrated recovery and performance setting. Revitalis focuses on clinical excellence paired with personalised care for individuals recovering from injury, managing chronic pain, or enhancing athletic performance. The multidisciplinary team collaborates to deliver effective, long-term results and a high-quality client experience.
Role Description This is a part-time, on-site Receptionist role based at the Revitalis clinic in Clapham. The Receptionist will greet clients, manage check-ins and check-outs, and ensure a welcoming, professional front-of-house experience. Daily tasks include answering phone calls, responding to email enquiries, scheduling and updating appointments, and maintaining accurate client records. The role also involves handling payments, coordinating with practitioners on client flow, and keeping the reception and waiting areas clean and organized. The Receptionist will support basic administrative and clerical tasks and contribute to a positive, calm environment for clients and team members.
Training includes cryotherapy training.
Qualifications
- Strong receptionist and front-of-house skills, including experience with receptionist duties and managing client-facing workflows.
- Excellent phone etiquette and communication skills for handling calls, enquiries, and client interactions professionally.
- Solid customer service abilities, with a focus on empathy, patience, and creating a welcoming client experience.
- Proficient clerical skills, such as appointment scheduling, record keeping, and basic administrative support.
- Comfort using clinic or booking software, email, and basic office technology.
- Ability to stay organized, manage multiple tasks, and maintain attention to detail in a busy environment.
- Previous experience in a healthcare, wellness, or fitness setting is beneficial.
- Availability to work part-time on-site in Clapham, including evenings or weekends as needed.
