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- Tasks: Drive customer success and build strategic partnerships with top retail leaders across EMEA.
- Company: Revionics, a leader in AI-driven retail pricing solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and excellence in the retail sector.
- Why this job: Make a real impact on retail pricing strategies and help clients achieve financial success.
- Qualifications: Experience in customer success and strong relationship-building skills with senior executives.
The predicted salary is between 80000 - 100000 £ per year.
Revionics’ leading retail pricing solutions leverage powerful artificial intelligence technologies, including predictive AI, conversational AI, generative AI and agentic AI, to optimize the retail pricing lifecycle and deliver real business value to our clients. Our solutions optimize prices for retail products that generate more than $3T in annual revenue for dozens of the world’s leading grocery, healthy & beauty, DIY and convenience retailers.
As Director of Customer Success Sales – EMEA, you will own the strategic success, retention, and expansion of a portfolio of enterprise retail customers across Europe, the Middle East, and Africa. Based in the UK, you will serve as an executive partner to senior commercial, pricing, and merchandising leaders, ensuring Revionics delivers measurable financial outcomes.
Key Responsibilities- Executive Partnership & Strategic Alignment
- Build trusted relationships with C-level and senior commercial leaders across EMEA markets
- Align Revionics capabilities with customers’ strategic priorities including margin optimization, inflation management, competitive positioning, and private label growth
- Lead executive-level Strategic Business Reviews that clearly articulate ROI, performance impact, and roadmap alignment
- Develop long-term
Customer Success Director in London employer: Revionics, an Aptos Company
Contact Detail:
Revionics, an Aptos Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Director in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they align with your skills, especially in customer success and AI technologies.
✨Tip Number 3
Showcase your achievements! Be ready to discuss specific examples of how you've driven success in previous roles. Numbers speak volumes, so highlight those impressive metrics.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Success Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Success Director. Highlight your experience in building relationships with senior leaders and any relevant achievements in customer retention and expansion.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how your skills align with our mission at Revionics. Be specific about how you can drive measurable outcomes for our clients.
Showcase Relevant Experience: When detailing your work history, focus on experiences that demonstrate your ability to manage enterprise-level accounts and deliver strategic value. We want to see how you've made an impact in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Revionics, an Aptos Company
✨Know Your Stuff
Make sure you understand Revionics’ retail pricing solutions and the technologies they use, like predictive AI and generative AI. Brush up on how these tools can impact pricing strategies and be ready to discuss how you can leverage them to drive customer success.
✨Build Your Executive Presence
As a Customer Success Director, you'll be interacting with C-level executives. Practice your executive presence by refining your communication skills. Be clear, concise, and confident in articulating how you can align Revionics' capabilities with their strategic priorities.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built trusted relationships with senior leaders in previous roles. Highlight your ability to understand their needs and how you’ve successfully aligned solutions to meet those needs, especially in terms of margin optimisation and competitive positioning.
✨Prepare for Strategic Business Reviews
Familiarise yourself with the concept of Strategic Business Reviews (SBRs). Think about how you would present ROI and performance impact to clients. Have a few ideas ready on how you would structure these reviews to ensure they are impactful and align with the customers' long-term goals.