At a Glance
- Tasks: Support revenue strategy through data analysis, reporting, and channel optimisation for independent hotels.
- Company: Personalised revenue management consultancy focused on independent hotels across the UK.
- Benefits: Career growth opportunities, supportive team environment, and potential for long-term employment.
- Other info: Join a small, collaborative team where your contributions truly matter.
- Why this job: Make a real impact in the hospitality industry while developing your skills in revenue management.
- Qualifications: Experience in hotel front desk or reservations, strong Excel skills, and analytical mindset.
The predicted salary is between 30000 - 42000 £ per year.
HRM is a small but highly personalised revenue management consultancy specialising in independent hotels across the UK. We bring a high-touch, tailored approach to every client, recognising that every property is unique. Our work centres on helping hotels optimise pricing, distribution and commercial strategy through detailed analysis, strong partnerships, and smart tactical execution. Our ethos is collaborative, supportive and hands-on — you’ll work closely with me (Georgina Neal) and Gemma on client delivery and internal revenue operations. We value initiative, curiosity and a desire to build meaningful commercial impact for our clients. Our clients are typically independent hospitality businesses who want to grow revenue and occupancy while making smart data-driven decisions about pricing and distribution.
Role Overview
We’re looking for an organised, analytical and detail-orientated Revenue Assistant to support the delivery of our core revenue services. You’ll work across reporting, data collection, pricing activities and channel optimisation — helping to support revenue strategy and execution for a portfolio of independent hotels. This is a fantastic opportunity for someone with front office/reservations experience who’s looking to develop a career in revenue management.
Key Responsibilities
- Produce and maintain daily, weekly and monthly revenue reports and dashboards.
- Collect, analyse and maintain up-to-date competitive set data, including rates, availability and inventory across key channels, alongside detailed competitor product intelligence such as room types, positioning, strengths and weaknesses (SWOT), similarities and differences.
- Provide insights into competitor pricing and strategy to support informed revenue decisions.
- Support loading and management of rate codes, rate plans, promotions and restrictions in PMS and distribution systems (e.g., OTAs & channel manager).
- Monitor and optimise booking channels to ensure rate parity and accurate content & imagery.
- Provide analytical support — interpreting trends in bookings, occupancy, pick-up and competitor pricing.
- Assist with preparation of forecasts, budgets and performance summaries.
- Maintain clean and accurate data — ensuring reporting integrity.
- Support ad-hoc analysis requests to help inform commercial strategy.
- Work in the PMS and channel manager tools — helping to maintain accurate inventory and rate feeds.
- Create and maintain SOPs or documentation for routine processes.
- Work with tools such as Excel (pivot tables, v-lookups, basic macros), OTAs, PMS and channel management solutions.
Who We’re Looking For
We’d love to hear from you if you have:
- Previous experience working in a hotel environment — ideally front desk, reservations, or a similar role.
- Solid exposure to a Property Management System (PMS); familiarity with Opera/Guestline or similar would be a plus.
- Strong Excel skills — comfortable with analytical tasks and data handling.
- Good understanding of distribution channels (OTAs, direct bookings), and how pricing/input flows through them.
- Comfortable using reporting and analytical tools.
- Strong attention to detail and accuracy.
- Analytical thinker with curiosity and willingness to learn.
- Highly organised with a proactive and collaborative approach.
- Excellent communication skills — both written and verbal.
What You’ll Get
- The chance to grow your career in revenue management.
- A supportive, hands-on team with a focus on development.
- Potential to stay on beyond the 1-year term.
- Being part of a small team where your impact really matters.
Revenue Management Assistant employer: Revenue by HRM
At HRM, we pride ourselves on being a small yet highly personalised revenue management consultancy that values collaboration and initiative. Working closely with a supportive team, you'll have the opportunity to develop your career in revenue management while making a meaningful impact for independent hotels across the UK. Our hands-on approach ensures that every team member's contributions are recognised, fostering an environment where growth and curiosity thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Management Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work with revenue management. Attend events or webinars where you can meet potential employers and make connections that could lead to job opportunities.
✨Tip Number 2
Show off your analytical skills! Prepare a mini case study or analysis of a hotel’s pricing strategy and be ready to discuss it in interviews. This will demonstrate your initiative and understanding of the role, making you stand out from the crowd.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. We at StudySmarter encourage you to apply through our website for roles like the Revenue Management Assistant. Tailor your application to show how you can contribute to their unique approach.
✨Tip Number 4
Prepare for interviews by practising common questions related to revenue management. Think about how you can showcase your front office experience and how it relates to the analytical tasks in the job description. Confidence is key!
We think you need these skills to ace Revenue Management Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Revenue Management Assistant role. Highlight your experience in front office or reservations, and show how your skills align with our focus on data-driven decisions and client support.
Show Off Your Analytical Skills:Since we’re all about data analysis, don’t shy away from showcasing your Excel skills! Mention any experience you have with reporting tools or data handling, as this will really catch our eye.
Be Yourself:We value initiative and curiosity, so let your personality shine through in your application. Share examples of how you've been proactive in previous roles and how you’ve contributed to team success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Revenue by HRM
✨Know Your Numbers
Make sure you brush up on your Excel skills before the interview. Be ready to discuss how you've used data in previous roles, especially in a hotel environment. Highlight any experience with revenue reports or competitor analysis to show you're familiar with the analytical side of revenue management.
✨Understand the Industry
Familiarise yourself with the independent hotel sector and current trends in revenue management. Research common challenges these businesses face and think about how you can contribute to solving them. This will demonstrate your initiative and curiosity, which are highly valued by the team.
✨Showcase Your Communication Skills
Since you'll be working closely with clients and the team, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in the past, whether it was through reports or presentations. This will highlight your ability to collaborate and support client delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to revenue management and their clients' needs. This shows your genuine interest in the role and helps you understand how you can make a meaningful impact. It’s also a great way to engage with Georgina and Gemma during the interview.
