Field Service & Installation Technician Location: Brynmenyn, CF32 (UK-wide travel required) Role Type: Permanent, Full-Time Working Hours * Monday to Thursday: 9:00am – 5:00pm * Friday: 9:00am – 4:00pm About Reval UK Reval UK is a respected market leader in the assisted bathing industry, renowned for delivering high-quality products and exceptional customer service. As our business continues to grow, we are seeking a Field Service & Installation Technician to join our team and help maintain the high standards our customers expect. This is an excellent opportunity for an enthusiastic and practical individual who enjoys variety, takes pride in their workmanship, and is committed to delivering outstanding service nationwide. Key Responsibilities As a Field Service & Installation Technician, you will: * Install, service, maintain, and repair Reval UK’s assisted bathing products at customer sites throughout the UK, predominantly within care homes. * Diagnose and resolve technical issues efficiently and professionally. * Complete service reports, installation records, and documentation accurately and within agreed timescales. * Comply with all customer site procedures, including health, safety, hygiene, and safeguarding requirements. * Maintain company vehicles, tools, equipment, and warehouse areas in a clean, organised, and safe condition. * Represent Reval UK professionally at all times, delivering an exceptional customer experience. * Travel throughout the UK, including occasional overnight stays when required. Skills & Experience Required Essential * Full, clean UK driving licence. * Confident driving a Luton box van fitted with a tail lift. * Strong fault-finding and problem-solving skills. * Excellent customer service and communication abilities. * Good organisational and planning skills. * Competent using iPads, smartphones, email systems, and electronic testing equipment. * Ability to work independently and manage workload effectively. Desirable * CSCS Card or willingness to obtain one. * Electrical qualification and/or relevant electrical experience. * Plumbing qualification or experience. * Forklift licence. Personal Attributes The successful candidate will be: Self-motivated and able to work independently. Professional, reliable, and well-presented (uniform provided). Honest, courteous, and supportive towards customers and colleagues. A positive team player with a proactive attitude. Committed to maintaining high standards and continuous improvement. Able to work efficiently while consistently delivering excellent customer service. Why Join Reval UK? Join a well-established and growing company with an excellent reputation for quality and customer care. Become a valued member of a supportive and professional team. Enjoy varied work and nationwide travel. Contribute to business improvement initiatives and customer satisfaction. Opportunities for training, personal development, and career progression. Salary & Benefits Salary: £27,000 – £32,000 per annum, dependent upon qualifications and experience. Benefits Company pension scheme (auto-enrolment after three months). Company vehicle provided. All hotel accommodation and meal expenses covered during overnight stays. Private hotel room provided when working away from home. Company uniform provided. Ongoing product and technical training
Field Service & Installation Technician employer: Reval Continuing Care Ltd
Reval Continuing Care Ltd is an exceptional employer, offering a supportive work environment where technicians can thrive and grow. With comprehensive training, competitive salaries, and a flexible holiday package, employees are encouraged to develop their skills while contributing to meaningful projects in the healthcare sector. Located in the scenic South Wales area, our team enjoys a collaborative culture that values reliability and professionalism, making it an ideal place for those seeking long-term employment in a rewarding field.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service & Installation Technician
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Reval Continuing Care Ltd, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Field Service & Installation Technician at Reval Continuing Care Ltd.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Reval Continuing Care Ltd
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
