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For Companies At a Glance
- Tasks: Manage client relationships, onboard new clients, and deliver training sessions.
- Company: Join a leading software company known for innovation and client satisfaction.
- Benefits: Enjoy remote work flexibility with occasional travel and office meetings.
- Why this job: Be part of a dynamic team that values client experience and relationship building.
- Qualifications: Experience in account management or client services, preferably in tech or logistics.
- Other info: Regular virtual check-ins and quarterly in-person visits to strengthen client connections.
The predicted salary is between 36000 - 60000 £ per year.
Rev & Regs are recruiting for a Regional Account Manager for a leading software company. The Account Manager serves as a key point of contact for clients and product users, requiring expertise in the company's offerings. The Account Manager will guide new client onboarding, deliver training and educational sessions, and ensure an exceptional client experience.
Cultivate strong client relationships through regular virtual check-ins (weekly and bi-weekly) and a minimum of one quarterly in-person visit, including depot driver engagements.
- Sell and educate on products and services
- Gather customer feedback on products and services, communicating insights to internal teams
- Proven experience in account management, client services, or a related field, ideally within the technology or logistics industries
- Knowledge of CRM software and other client management software
- Ability to manage multiple accounts whilst maintaining quality standards and client goals are met
- Excellent interpersonal skills with a strong aptitude for building and maintaining positive relationships
Location - Remote, some travel will be required for client visits and occasional office meetings in the Solihull office.
Manager-Account Manager employer: Rev & Regs
Contact Detail:
Rev & Regs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager
✨Tip Number 1
Familiarise yourself with the company's software offerings and industry trends. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging in conversations can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.
✨Tip Number 3
Prepare to discuss your experience in managing client relationships and how you've successfully onboarded clients in the past. Use specific examples that highlight your skills in communication and problem-solving.
✨Tip Number 4
Showcase your familiarity with CRM software by discussing any relevant tools you've used in previous roles. Being able to speak confidently about your technical skills will set you apart from other candidates.
We think you need these skills to ace Manager-Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client services, particularly within the technology or logistics sectors. Use specific examples to demonstrate your expertise in managing multiple accounts and maintaining quality standards.
Craft a Compelling Cover Letter: In your cover letter, emphasise your interpersonal skills and ability to build strong client relationships. Mention your experience with CRM software and how it has helped you in previous roles. Be sure to express your enthusiasm for the position and the company.
Showcase Your Training Skills: Since the role involves delivering training and educational sessions, include any relevant experience you have in this area. Highlight your ability to communicate complex information clearly and effectively, as well as any feedback you've received from past training sessions.
Demonstrate Your Client Engagement Strategy: Discuss your approach to client engagement in your application. Explain how you would conduct regular check-ins and manage quarterly visits, and provide examples of how you've successfully gathered customer feedback in the past to improve client satisfaction.
How to prepare for a job interview at Rev & Regs
✨Know the Company Inside Out
Before your interview, make sure you research the software company thoroughly. Understand their products, services, and recent developments in the industry. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong client relationships is crucial. Prepare examples from your past experiences where you've successfully cultivated client relationships, handled feedback, or resolved issues. This will highlight your interpersonal skills and ability to maintain positive connections.
✨Demonstrate Your Training Abilities
Since the role involves delivering training and educational sessions, be ready to discuss your experience in this area. Think of specific instances where you've trained clients or colleagues, and how you tailored your approach to meet their needs. This will showcase your capability to educate effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple accounts. Practice responses to potential challenges you might face in the role, such as handling a dissatisfied client or prioritising tasks across different accounts.
