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For Companies At a Glance
- Tasks: Manage client relationships, onboard new clients, and deliver training sessions.
- Company: Join a leading software company known for innovation and client satisfaction.
- Benefits: Enjoy remote work flexibility and opportunities for travel and in-person meetings.
- Why this job: Be part of a dynamic team that values client experience and relationship building.
- Qualifications: Experience in account management or client services, preferably in tech or logistics.
- Other info: This role involves regular virtual check-ins and occasional travel to meet clients.
The predicted salary is between 36000 - 60000 £ per year.
Rev & Regs are recruiting for a Regional Account Manager for a leading software company. The Account Manager serves as a key point of contact for clients and product users, requiring expertise in the company's offerings. The Account Manager will guide new client onboarding, deliver training and educational sessions, and ensure an exceptional client experience.
Cultivate strong client relationships through regular virtual check-ins (weekly and bi-weekly) and a minimum of one quarterly in-person visit, including depot driver engagements.
- Sell and educate on products and services
- Gather customer feedback on products and services, communicating insights to internal teams
- Proven experience in account management, client services, or a related field, ideally within the technology or logistics industries
- Knowledge of CRM software and other client management software
- Ability to manage multiple accounts whilst maintaining quality standards and client goals are met
- Excellent interpersonal skills with a strong aptitude for building and maintaining positive relationships
Location - Remote, some travel will be required for client visits and occasional office meetings in the Solihull office.
Manager, Account Executive employer: Rev & Regs
Contact Detail:
Rev & Regs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Account Executive
✨Tip Number 1
Familiarise yourself with the software company's products and services. Understanding their offerings inside and out will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer in your discussions.
✨Tip Number 3
Prepare to discuss your experience with CRM software and client management tools. Be ready to share specific examples of how you've used these tools to enhance client relationships and manage accounts effectively.
✨Tip Number 4
Practice your interpersonal skills by simulating client interactions. Role-playing scenarios where you handle client feedback or conduct training sessions can boost your confidence and showcase your ability to build strong relationships.
We think you need these skills to ace Manager, Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client services, particularly within the technology or logistics sectors. Use specific examples that demonstrate your ability to cultivate client relationships and manage multiple accounts.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with CRM software and how your skills align with the responsibilities of the Account Manager position. Be sure to include your approach to client onboarding and training.
Showcase Interpersonal Skills: Since excellent interpersonal skills are crucial for this role, provide examples in your application that illustrate your ability to build and maintain positive relationships with clients. Highlight any relevant experiences where you successfully engaged with clients through virtual check-ins or in-person visits.
Highlight Feedback Mechanisms: Discuss your experience in gathering customer feedback and how you've communicated insights to internal teams. This shows your proactive approach to improving client experiences and your understanding of the importance of client feedback in product development.
How to prepare for a job interview at Rev & Regs
✨Know the Company Inside Out
Before your interview, make sure to research the software company thoroughly. Understand their products, services, and recent developments. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong client relationships is crucial. Prepare examples from your past experiences where you've successfully cultivated client relationships, handled feedback, or resolved issues. This will highlight your interpersonal skills and ability to maintain positive connections.
✨Demonstrate Your CRM Proficiency
Since knowledge of CRM software is essential for this role, be ready to discuss your experience with various client management tools. If possible, mention specific software you've used and how it has helped you manage accounts effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and client management strategies. Think about how you would handle onboarding a new client or addressing a client's concerns. Practising these scenarios can help you articulate your thought process during the interview.
