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- Tasks: Manage legal claims and support clients through complex legal processes.
- Company: Established multinational insurance company with a supportive culture.
- Benefits: Competitive salary, bonus, hybrid work, and comprehensive benefits package.
- Why this job: Make a real difference in people's lives while developing your legal expertise.
- Qualifications: Experience in civil litigation or insurance claims; strong communication skills.
- Other info: Dynamic role with opportunities for career advancement in the legal field.
The predicted salary is between 30000 - 30000 £ per year.
Rev & Regs are recruiting on behalf of an established multi-national insurance company located in Croydon for a Legal Expenses Claims Handler. The Legal Expenses Insurance Claims Handler (Civil Litigation, Employment Law or Crime & Regulation) is responsible for managing claims arising within these areas under legal expenses insurance policies. The role involves assessing policy coverage, evaluating the legal merits and prospects of success, liaising with panel solicitors, and overseeing cases through to resolution. You will guide and support policyholders throughout the claims process, ensuring complex legal matters are communicated clearly, practically, and with empathy. This position requires strong analytical judgement, sound knowledge of relevant legal procedures, and a customer-focused approach to decision-making.
Key responsibilities:
- Review and assess new civil litigation claims to ensure alignment with policy coverage and legal requirements.
- Manage a varied caseload of civil disputes, including: Contract disputes, Property damage and boundary matters, Landlord and tenant civil claims (non-criminal), Defamation and nuisance claims.
- Evaluate prospects of success, proportionality, and overall cost–benefit to determine the most effective case strategy.
- Set, monitor, and adjust financial reserves in line with case developments and potential exposure.
Key experience & skills required:
- Proven experience handling civil litigation or insurance claims.
- Strong working knowledge of civil procedure, evidence, and dispute resolution.
- Confident assessing legal merits, risk, and proportionality to make sound decisions.
- Clear and confident communicator, able to simplify complex legal issues for clients and stakeholders.
- Highly organised, with the ability to prioritise and manage a busy, varied caseload.
Desirable:
- Qualified or part-qualified legal professional (LLB, LPC, SQE, CILEx or equivalent).
- Background in a law firm, legal expenses insurance, or civil liability claims environment.
- Familiarity with CPR and ADR processes.
- Comfortable using digital case management and claims systems.
Salary: Up to £30,000 + bonus + benefits package
Location: Hybrid (3 days per week in Croydon or Manchester office)
Paralegal - Claims Handler in London employer: Rev & Regs
Contact Detail:
Rev & Regs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Paralegal - Claims Handler in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who work in insurance or claims handling. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of civil litigation and insurance claims. We recommend practising common interview questions and scenarios related to the role, so you can showcase your analytical judgement and customer-focused approach.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer’s mind and show your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that paralegal position! We love seeing applications directly from candidates who are eager to join our team and make a difference in the claims process.
We think you need these skills to ace Paralegal - Claims Handler in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Paralegal - Claims Handler role. Highlight your experience with civil litigation and insurance claims, and don’t forget to showcase your analytical skills and customer-focused approach!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to managing claims and communicating complex legal matters clearly.
Showcase Relevant Skills: In your application, emphasise your knowledge of civil procedure and dispute resolution. We want to see how you assess legal merits and make sound decisions, so give us examples of when you've done this in the past!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Rev & Regs
✨Know Your Legal Stuff
Make sure you brush up on civil litigation, employment law, and the specifics of legal expenses insurance. Familiarise yourself with relevant procedures and regulations, as this will show your potential employer that you're serious about the role and understand the complexities involved.
✨Showcase Your Communication Skills
Since the role involves simplifying complex legal matters for clients, practice explaining legal concepts in layman's terms. You might even want to prepare a few examples of how you've successfully communicated difficult information in the past—this will demonstrate your ability to connect with policyholders.
✨Demonstrate Your Analytical Judgement
Be ready to discuss how you assess claims and make decisions based on legal merits and risks. Prepare to share specific instances where your analytical skills led to successful outcomes, as this will highlight your capability to manage a varied caseload effectively.
✨Prepare Questions About the Role
Think of insightful questions to ask during the interview. This could be about the team dynamics, the types of cases you'll handle, or how success is measured in the role. Asking thoughtful questions shows your genuine interest and helps you determine if the company is the right fit for you.