Hybrid Assistant Customer Service Manager: Lead CX in Walton-on-Thames

Hybrid Assistant Customer Service Manager: Lead CX in Walton-on-Thames

Walton-on-Thames Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch customer experiences and manage complex cases.
  • Company: Return on Investment Ltd, a dynamic company in Walton on Thames.
  • Benefits: Enjoy a competitive salary, hybrid work, and great employee perks.
  • Other info: Join a supportive team focused on continuous improvement.
  • Why this job: Make a real difference in customer service while growing your career.
  • Qualifications: Experience in customer service and knowledge of the Consumer Rights Act.

The predicted salary is between 30000 - 40000 Β£ per year.

Return on Investment Ltd in Walton on Thames is seeking an Assistant Customer Service Manager responsible for delivering high-quality customer experiences.

You will manage complex customer cases and lead a team focused on continuous improvement.

The ideal candidate has solid experience in customer service, can handle escalations, and is familiar with the Consumer Rights Act.

The role offers a hybrid working environment, competitive salary, and various employee benefits.

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Contact Details:

Return on Investment Ltd Recruitment Team

We think you need these skills to ace Hybrid Assistant Customer Service Manager: Lead CX in Walton-on-Thames

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Customer Service Skills
Teamwork
Time Management