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For Companies At a Glance
- Tasks: Manage customer accounts and identify new business opportunities in the automotive sector.
- Company: ROI supports 70% of the UK's automotive brands with innovative marketing and tech solutions.
- Benefits: Enjoy hybrid work, health allowances, education bursaries, and a birthday day off!
- Why this job: Join a dynamic team shaping the future of automotive excellence with global brands.
- Qualifications: Proactive mindset, strong sales skills, and experience in fleet management or account management.
- Other info: We value diversity and welcome applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Virtual Account Manager Location: Milton Keynes (Hybrid: 3 Days in the Office, 2 Days Remote) Job Type: Full-time Salary: Up to £30,000 plus up to £5,000 performance bonus About Us At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting-edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen highlights our industry expertise. Join us to shape the future of automotive excellence. The Role As a Virtual Account Manager working with Volkswagen Group, you\’ll support the group\’s automotive brands by managing customer accounts and identifying new business opportunities. Your role is vital in increasing sales, enhancing customer satisfaction, and expanding market share for our clients. You\’ll work closely with stakeholders, bringing a strategic approach to sales, delivering outstanding results, and providing top-tier service within the automotive fleet sector. Key Responsibilities: Manage and grow relationships with key automotive fleet customers Identify and secure new business opportunities to increase fleet vehicle sales Provide expert knowledge of the brand, model range, and market positioning Deliver high-quality digital sales experiences and customer service Collaborate with leasing companies, dealerships, and other industry stakeholders Analyse customer data to generate insights that inform sales strategies What We’re Looking For Key Skills & Experience: A proactive, results-driven mindset with a strong track record in sales growth Exceptional communication and active listening skills, capable of engaging with key decision makers Understanding of B2B consultative selling and ability to tailor conversations to business needs Problem-solving skills and creative thinking to meet customer and client needs Strong data management skills and experience with CRM systems (Salesforce experience is an advantage) A team player who thrives in a dynamic, target-driven environment Previous experience in fleet sales, fleet management, contract hire & leasing, or dealership account management is desirable Why Join Us? We value our employees and offer benefits such as: A £500 annual health and wellbeing allowance for products and services supporting mental and physical wellness, including gym memberships, wellness apps, and healthcare for dependents Access to education bursaries to develop new skills A birthday day off and a voucher for personal treats Company pension Healthcare plans including private medical insurance and dental cover 22 days annual leave, increasing to 30 with length of service Subsidised car purchase schemes How to Apply If you\’re interested in joining us as a Virtual Account Manager, apply today! We welcome applications from all backgrounds and are committed to fostering an inclusive, supportive workplace. #J-18808-Ljbffr
Virtual Account Manager (VAM) Operations · Milton Keynes employer: Return on Investment Ltd
Contact Detail:
Return on Investment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Account Manager (VAM) Operations · Milton Keynes
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the brands you'll be working with like Volkswagen. Understanding their market positioning and recent developments will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in the automotive sector, particularly those involved in fleet sales or account management. Attend industry events or join relevant online forums to build connections that could provide insights or referrals.
✨Tip Number 3
Brush up on your CRM skills, particularly with Salesforce, as it's mentioned as an advantage. Consider taking a quick online course to demonstrate your commitment to mastering the tools that will be essential in your role.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven sales growth or improved customer satisfaction in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses for clarity and impact.
We think you need these skills to ace Virtual Account Manager (VAM) Operations · Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in the automotive sector. Emphasise any previous roles that involved managing customer accounts or working with B2B consultative selling.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your proactive mindset and problem-solving abilities, and how they can contribute to ROI's goals.
Showcase Your Communication Skills: Since exceptional communication is key for this role, consider including examples of how you've successfully engaged with decision-makers in past positions. This could be in your CV or cover letter.
Highlight Data Management Experience: If you have experience with CRM systems like Salesforce, make sure to mention it. Provide examples of how you've used data analysis to inform sales strategies or improve customer relationships.
How to prepare for a job interview at Return on Investment Ltd
✨Research the Company
Before your interview, take some time to learn about ROI and its role in the automotive industry. Familiarise yourself with their key clients like BMW and Volkswagen, and understand their innovative marketing strategies. This will help you demonstrate your genuine interest in the company and its mission.
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales experience, particularly in fleet sales or account management. Highlight specific achievements and how you've contributed to sales growth in past roles. Use metrics to quantify your success, as this will resonate well with the interviewers.
✨Demonstrate Problem-Solving Skills
Since the role requires creative thinking to meet customer needs, be ready to share examples of how you've tackled challenges in previous positions. Discuss your approach to problem-solving and how it led to positive outcomes for your clients.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Ask about the team dynamics, the company's future goals, or how success is measured in the Virtual Account Manager position.
