Virtual Account Manager (VAM)

Virtual Account Manager (VAM)

Milton Keynes Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer accounts and drive sales growth in the automotive sector.
  • Company: Join Return on Investment Ltd, a leader in automotive marketing solutions for top UK brands.
  • Benefits: Enjoy hybrid work, health allowances, education bursaries, and generous annual leave.
  • Why this job: Be part of a dynamic team transforming the automotive industry with innovative strategies.
  • Qualifications: Sales experience, strong communication skills, and a proactive mindset are essential.
  • Other info: Inclusive workplace encouraging applications from all backgrounds.

The predicted salary is between 24000 - 36000 £ per year.

Join to apply for the Virtual Account Manager (VAM) role at Return on Investment Ltd.

Location: Milton Keynes (Hybrid: 3 Days in the Office, 2 Days Remote)

Job Type: Full-time

Salary: Up to £30,000 plus up to £5,000 performance bonus

Are you a driven sales professional with a passion for the automotive industry? Do you thrive in a fast-paced sales agency environment, building strong client relationships and driving business growth? If so, we want to hear from you!

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting-edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen. Join us and play a key role in shaping the future of automotive excellence.

The Role

As a Virtual Account Manager working with Volkswagen Group, you'll be a key player in supporting the group’s automotive brands by managing customer accounts and identifying new business opportunities. Your role is crucial in increasing sales, enhancing customer satisfaction, and expanding market share for our clients. Working closely with stakeholders, you'll bring a strategic approach to sales, delivering outstanding results and top-tier service within the automotive fleet sector.

Key Responsibilities:

  • Managing and growing strong relationships with key automotive fleet customers
  • Identifying and securing new business opportunities to increase fleet vehicle sales
  • Providing expert knowledge of the brand, their model range, and market positioning
  • Delivering high-quality digital sales experiences and customer service
  • Collaborating with leasing companies, dealerships, and other industry stakeholders
  • Analysing customer data to generate insights to inform sales strategies

What We’re Looking For

Key Skills & Experience:

  • A proactive, results-driven mindset with a strong track record in sales growth
  • Exceptional communication and active listening skills with the ability to hold credible conversations with key decision makers
  • An understanding of B2B consultative selling and the ability to tailor conversations to business needs
  • Ability to problem-solve and think creatively to meet customer and client needs
  • Strong data management skills and experience with CRM systems (Salesforce experience is an advantage)
  • A team player who thrives in a dynamic, target-driven environment
  • Previous experience in fleet sales, fleet management, contract hire & leasing, or dealership account management is desirable

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

  • a £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
  • access to education bursaries to learn new skills
  • a day off and a voucher to get yourself something nice on your birthday
  • company pension
  • healthcare plans including private medical insurance and dental cover
  • 22 days annual leave rising to 30 with length of service
  • subsidised car purchase schemes available

How To Apply

If you’re interested in joining us as a Virtual Account Manager, apply today! We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Virtual Account Manager (VAM) employer: Return on Investment Ltd

At Return on Investment Ltd, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in the heart of Milton Keynes. Our employees enjoy a comprehensive benefits package, including a generous health and wellbeing allowance, education bursaries, and a supportive environment that encourages personal and professional growth. With opportunities to work with leading automotive brands and a hybrid working model, we empower our team to thrive while making a meaningful impact in the automotive industry.
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Contact Detail:

Return on Investment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Virtual Account Manager (VAM)

✨Tip Number 1

Familiarise yourself with the automotive industry, especially the brands you'll be working with like Volkswagen. Understanding their market positioning and model range will help you engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals in the automotive sector, particularly those involved in fleet sales or account management. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and referrals.

✨Tip Number 3

Brush up on your CRM skills, especially if you have experience with Salesforce. Being able to demonstrate your proficiency in managing customer data and generating insights will set you apart from other candidates.

✨Tip Number 4

Prepare to showcase your problem-solving abilities. Think of examples where you've creatively met client needs or driven sales growth, as this aligns perfectly with the proactive mindset they're looking for in a Virtual Account Manager.

We think you need these skills to ace Virtual Account Manager (VAM)

Sales Growth Strategies
Client Relationship Management
B2B Consultative Selling
Active Listening Skills
Problem-Solving Skills
Data Analysis
CRM Systems Proficiency (Salesforce preferred)
Communication Skills
Market Knowledge in Automotive Industry
Digital Sales Experience
Team Collaboration
Strategic Thinking
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in the automotive industry. Emphasise any previous roles that involved account management or B2B consultative selling.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the automotive sector and how your skills align with the role of Virtual Account Manager. Mention specific achievements in sales growth and client relationship management.

Showcase Relevant Skills: Highlight your communication skills and ability to engage with key decision-makers. Provide examples of how you've successfully identified new business opportunities or solved customer problems in past roles.

Research the Company: Familiarise yourself with Return on Investment Ltd and their work with automotive brands. Understanding their market position and values will help you tailor your application and demonstrate your enthusiasm for the role.

How to prepare for a job interview at Return on Investment Ltd

✨Research the Company

Before your interview, take some time to learn about Return on Investment Ltd and their role in the automotive industry. Familiarise yourself with their key clients like BMW and Volkswagen, and understand their business model. This will help you tailor your answers and show genuine interest.

✨Showcase Your Sales Experience

Be prepared to discuss your previous sales roles, particularly any experience related to fleet sales or account management. Highlight specific achievements and how you contributed to sales growth. Use metrics where possible to demonstrate your impact.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle client relationships. Prepare examples of how you've successfully navigated challenges in past roles, especially in a B2B context. This will showcase your consultative selling approach.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, company culture, or future projects. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Virtual Account Manager (VAM)
Return on Investment Ltd
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  • Virtual Account Manager (VAM)

    Milton Keynes
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-06-17

  • R

    Return on Investment Ltd

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