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For Companies At a Glance
- Tasks: Support B2B sales by managing accounts and providing excellent customer service.
- Company: Join ROI, a leader in automotive marketing and tech solutions.
- Benefits: Enjoy a £500 wellness allowance, education bursaries, and 22-30 days annual leave.
- Why this job: Be part of a dynamic team shaping the future of the automotive industry.
- Qualifications: Strong communication skills and experience with CRM tools like Salesforce.
- Other info: Great career growth opportunities in a supportive and inclusive environment.
The predicted salary is between 30000 - 42000 £ per year.
Location: Maidenhead, Berkshire (Volvo Car UK Headquarters)
Job Type: Full-time (office-based)
Salary: Up to £30,000 per annum
About Us
At ROI, we support 70% of the UK's automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting-edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen. Join us and play a key role in shaping the future of automotive excellence.
The Role
We're looking for a dedicated and driven B2B Sales Operations Executive to join our growing team at Volvo Car UK. You will support Fleet & Business Sales by providing excellent service, onboarding, and lifecycle support for new and existing B2B customers. You'll be the main contact for all B2B enquiries, building strong, long term relationships.
Key Responsibilities
- Manage fleet customer accounts and support agreements using Salesforce and Power BI
- Coordinate vehicle demos, onboarding, renewals, and contract amendments
- Act as first point of contact for B2B enquiries across multiple channels
- Monitor operational KPIs and report on performance
- Collaborate with Fleet Sales Managers, leasing partners, and internal teams
- Assist with tender documentation and fleet proposals
- Identify process improvements and support continuous operational efficiency
- Maintain product knowledge to support customer decision-making
- Support fleet events and lifecycle management for existing customers
What We're Looking For
- Strong communication and interpersonal skills with B2B clients
- Customer-focused, collaborative, and results-driven
- Ability to manage high volume queries accurately and efficiently
- Prioritisation skills in a fast paced, target-driven environment
- Problem-solving mindset and adaptability to change
- Proficiency in Salesforce or similar CRM and familiarity with Power BI
- Comfortable using multiple communication channels
Why Join Us?
We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:
- a £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
- access to education bursaries to learn new skills.
- a day off and a voucher to get yourself something nice on your birthday
- company pension
- healthcare plans including private medical insurance and dental cover
- 22 days annual leave rising to 30 with length of service
- subsidised car purchase schemes available
How to Apply
If you're interested in joining us as a B2B Sales Operations Executive, apply today! We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.
B2B Sales Operations Executive in Maidenhead employer: Return on Investment Ltd
Contact Detail:
Return on Investment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Sales Operations Executive in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to B2B sales. Use platforms like LinkedIn to connect and engage with potential colleagues or mentors who can give you insights and maybe even a foot in the door.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience and skills make you the perfect fit for the B2B Sales Operations Executive role. Highlight your customer-focused approach and problem-solving mindset to stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the exciting work we do at ROI.
We think you need these skills to ace B2B Sales Operations Executive in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the B2B Sales Operations Executive role. Highlight relevant experience, especially in customer service and sales operations, and don’t forget to mention any familiarity with Salesforce or Power BI!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the automotive industry and how your skills align with our mission at ROI. Be sure to mention why you’re excited about this specific role.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear, concise language and a friendly tone to demonstrate your interpersonal skills right from the start.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Return on Investment Ltd
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the automotive industry and ROI's role within it. Familiarise yourself with their key clients like BMW and Volvo, and understand how B2B sales operations work. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
As a B2B Sales Operations Executive, strong communication is crucial. During the interview, practice articulating your thoughts clearly and concisely. Use examples from your past experiences to demonstrate how you've effectively managed client relationships or resolved issues.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of specific instances where you had to manage high volumes of queries or improve processes. Prepare to discuss these situations and the outcomes to highlight your capabilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use (like Salesforce and Power BI), or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.