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For Companies At a Glance
- Tasks: Support B2B sales by managing customer accounts and providing excellent service.
- Company: Join ROI, a leader in automotive marketing and tech solutions.
- Benefits: Enjoy a £500 wellness allowance, education bursaries, and 22-30 days annual leave.
- Other info: Inclusive workplace with great career growth opportunities.
- Why this job: Be part of a dynamic team shaping the future of the automotive industry.
- Qualifications: Strong communication skills and experience with Salesforce or similar CRM.
The predicted salary is between 30000 - 30000 £ per year.
Location: Maidenhead, Berkshire (Volvo Car UK Headquarters)
Job Type: Full-time (office-based)
Salary: Up to £30,000 per annum
About Us
At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting-edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen. Join us and play a key role in shaping the future of automotive excellence.
The Role
We’re looking for a dedicated and driven B2B Sales Operations Executive to join our growing team at Volvo Car UK. You will support Fleet & Business Sales by providing excellent service, onboarding, and lifecycle support for new and existing B2B customers. You’ll be the main contact for all B2B enquiries, building strong, long term relationships.
Key Responsibilities
- Manage fleet customer accounts and support agreements using Salesforce and Power BI
- Coordinate vehicle demos, onboarding, renewals, and contract amendments
- Act as first point of contact for B2B enquiries across multiple channels
- Monitor operational KPIs and report on performance
- Collaborate with Fleet Sales Managers, leasing partners, and internal teams
- Assist with tender documentation and fleet proposals
- Identify process improvements and support continuous operational efficiency
- Maintain product knowledge to support customer decision‑making
- Support fleet events and lifecycle management for existing customers
What We’re Looking For
- Strong communication and interpersonal skills with B2B clients
- Customer-focused, collaborative, and results‑driven
- Ability to manage high volume queries accurately and efficiently
- Prioritisation skills in a fast paced, target‑driven environment
- Problem‑solving mindset and adaptability to change
- Proficiency in Salesforce or similar CRM and familiarity with Power BI
- Comfortable using multiple communication channels
Why Join Us?
We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:
- a £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
- access to education bursaries to learn new skills.
- a day off and a voucher to get yourself something nice on your birthday
- company pension
- healthcare plans including private medical insurance and dental cover
- 22 days annual leave rising to 30 with length of service
- subsidised car purchase schemes available
How to Apply
If you’re interested in joining us as a B2B Sales Operations Executive, apply today! We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.
B2B Operations Executive in Maidenhead employer: Return on Investment Ltd
Contact Detail:
Return on Investment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Operations Executive in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to B2B operations. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and how they support B2B clients. This will help you tailor your answers and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of interaction with clients, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about wanting to be part of our team at Volvo Car UK.
We think you need these skills to ace B2B Operations Executive in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the B2B Operations Executive role. Highlight relevant experience and skills that match the job description, especially your communication and customer service abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how you can contribute to our team at Volvo Car UK. Keep it concise but impactful.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and adapt to change, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Return on Investment Ltd
✨Know Your Stuff
Make sure you understand the automotive industry and the role of a B2B Operations Executive. Familiarise yourself with key terms, trends, and the specific brands mentioned in the job description, like Volvo and BMW. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you resolved issues or built relationships, as these stories will highlight your interpersonal skills.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss challenges you've faced in previous roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will illustrate your adaptability and problem-solving mindset, which are key for managing high volume queries.
✨Familiarise Yourself with Tools
Since proficiency in Salesforce and Power BI is important, brush up on these tools before the interview. If you have experience using similar CRMs, be prepared to discuss that too. Showing that you're tech-savvy will give you an edge over other candidates.