ROI in Milton Keynes is seeking a Customer Complaints Advisor to support customers across phone, email and webchat, delivering professional, empathetic and efficient resolutions. You’ll work within a collaborative, high-performing team, taking ownership of cases from start to finish and ensuring interactions reflect our high standards.
This is a busy, fast-paced role where you’ll manage a high volume while maintaining attention to detail and meeting service levels.
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Hybrid Customer Complaints Specialist Growth & Impact employer: Return on Investment Ltd
At CODIFI, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Located in the vibrant areas of Nantwich and Milton Keynes, we offer our employees opportunities for professional growth and development while working on cutting-edge technology that supports the UK's automotive industry. With a focus on creativity, insight-driven content management, and a commitment to continuous improvement, we empower our team members to take ownership of their projects and make a meaningful impact.
