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For Companies At a Glance
- Tasks: Handle fleet enquiries, generate quotes, and manage customer data with precision.
- Company: Established business known for staff retention and career progression.
- Benefits: Education bursary, health allowance, remote work, and continuous training.
- Why this job: Join a supportive team and make a real impact in fleet administration.
- Qualifications: Strong admin skills, attention to detail, and good communication abilities.
- Other info: Enjoy social events and charity activities while developing your career.
The predicted salary is between 28800 - 43200 £ per year.
Operating in the UK. Most of our first-line managers have been promoted from within the business. You will join an established business with a history of staff retention, progression, training, and community.
What will you be doing?
- Answering inbound fleet enquiries.
- Generating quotes and orders adhering to our client's processes.
- Analysis and reporting of large amounts of customer data using Excel.
- Following up through the registration process to vehicle delivery.
- Updating the database with changes to customer details/actions/order progress etc.
- Ensuring customer files are managed and organised effectively.
- Processing vehicle orders.
- Liaising with the end customer and other departments as required.
- Managing customers and stakeholders' expectations.
- Adherence to relevant legislative and compliance regulations.
- Preparing reports for internal use and for customers/retailers.
Experience needed
- Highly skilled administrators with a keen eye for detail.
- Organised, self-motivated people with a strong sense of personal accountability.
- Good communicators: you should be comfortable interacting with a range of people in client and customer businesses (phone and email).
- Strong IT skills: any experience of using CRM/Database systems is advantageous, as is proficiency in Excel.
- Excellent organisational skills and a task-focused mindset.
- Excellent telephone manner.
Benefits
- Education Bursary Fund – You can apply for funding to support your personal development in or outside of work.
- Health and Wellbeing Allowance – You can claim back up to £500 a year, for services or items such as gym memberships, sports and equipment and a range of things to help you stay active.
- Continuous Training and Development – We offer comprehensive in-house training along with development to help you progress within the business.
- Social and charity activity days and events – Each year we celebrate and support both social and charity days, offering a chance for the community of ROI to mix with the wider business family.
- The role allows you to work from home, but you will be required to work from the office regularly depending on operational or client needs (you will be provided with all the necessary equipment and training).
- 22 days holiday.
Fleet Administration Executive employer: Return on Investment Ltd
Contact Detail:
Return on Investment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Administration Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practise common interview questions and have your own ready to show your interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which are key traits for a Fleet Administration Executive.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it makes tracking your application easier for us!
We think you need these skills to ace Fleet Administration Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative skills, attention to detail, and any relevant IT experience, especially with Excel and CRM systems.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Fleet Administration Executive role. Share specific examples of how you've managed customer data or liaised with clients in the past.
Show Off Your Communication Skills: Since good communication is key, ensure your application is clear and concise. Use a friendly tone, and don’t hesitate to showcase your telephone manner and ability to interact with various stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Return on Investment Ltd
✨Know Your Stuff
Make sure you understand the role of a Fleet Administration Executive inside out. Familiarise yourself with the key responsibilities like handling fleet enquiries, generating quotes, and managing customer data. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Excel Skills
Since you'll be dealing with large amounts of customer data, brush up on your Excel skills before the interview. Be ready to discuss any relevant experience you have with data analysis and reporting. If you can share specific examples of how you've used Excel in past roles, even better!
✨Communicate Clearly
As a Fleet Administration Executive, you'll need to liaise with various stakeholders. Practice your communication skills, both verbal and written. Think about how you can demonstrate your excellent telephone manner and ability to interact with clients during the interview. Role-playing common scenarios can be a great way to prepare.
✨Be Organised and Accountable
This role requires strong organisational skills and a sense of personal accountability. Prepare to discuss how you manage your tasks and ensure everything is in order. You might want to bring examples of how you've successfully handled multiple priorities in the past, showcasing your task-focused mindset.
