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- Tasks: Support the sales process, manage orders, and ensure top-notch customer service.
- Company: Join a dynamic team at ROI, supporting Jaguar Land Rover Fleet Sales.
- Benefits: Enjoy a competitive salary, health allowance, education bursaries, and generous leave.
- Why this job: Be part of an exciting project with a globally recognised automotive brand.
- Qualifications: Strong admin skills, attention to detail, and a proactive attitude required.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 20000 - 30000 £ per year.
Due to continued growth, ROI are looking for an organised and proactive Direct Sales Co‑ordinator to join our Jaguar Land Rover Fleet Sales team. This role will provide key administrative support across the sales process, ensuring vehicle orders move smoothly from enquiry through to delivery. This is a fantastic opportunity to join a well‑established and exciting project where your attention to detail, organisational skills and ‘can do’ attitude will play an important role in supporting both customers and internal teams. If you enjoy working in a fast‑paced environment and managing a varied workload, we would love to hear from you.
What we offer:
- £500 annual health and wellbeing allowance to spend on things that support your mental or physical wellness (gym memberships, sportswear, wellness apps, healthcare cover for dependents etc.)
- Education bursaries to support you in learning new skills
- A day off and voucher on your birthday
- Company pension
- Healthcare plans, including private medical insurance and dental cover
- 22 days annual leave, rising to 30 days with length of service
- Subsidised car purchase schemes
What you will be doing:
You will support the end‑to‑end sales administration process, ensuring orders are processed accurately and customers receive the highest level of service. Your responsibilities will include:
- Managing enquiries, generating quotes and processing orders
- Monitoring the vehicle manufacturing process and ensuring deliveries meet requested timeframes and specifications
- Analysing and reporting on customer data using Excel
- Supporting the process from vehicle registration through to delivery
- Maintaining and updating the customer database with accurate order progress and details
- Managing and organising customer files and documentation
- Processing retailer handling invoices, raising invoices and tracking payments
- Liaising with retailers, leasing companies, end customers and internal departments
- Preparing reports for internal teams and customers
- Working closely with planning, order and delivery teams to facilitate vehicle deliveries
- Collaborating with customer support teams to resolve issues efficiently
- Managing customer and stakeholder expectations
- Ensuring all processes follow relevant legislation and compliance regulations
What we are looking for:
We are looking for someone who is organised, detail‑focused and confident working with multiple stakeholders.
- Strong administration skills with excellent attention to detail
- Experience in a retailer or sales environment (automotive experience beneficial but not essential)
- Highly organised with the ability to manage a varied workload
- A confident communicator who can build relationships with customers, retailers and leasing companies
- Adaptable and comfortable working in a fast‑paced environment
- Strong work ethic and a proactive approach
- Process‑driven with a genuine focus on delivering great customer service
- Direct fleet automotive experience preferred, but not essential
If you are a motivated administrator looking to join a dynamic team supporting a globally recognised automotive brand, please apply now!
Direct Sales Co-ordinator in Coventry employer: Return on Investment Ltd
Contact Detail:
Return on Investment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Sales Co-ordinator in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to Jaguar Land Rover. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us you’re not just another candidate; demonstrate your passion for the brand and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Direct Sales Co-ordinator, you'll need to build relationships with customers and stakeholders. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Direct Sales Co-ordinator in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Direct Sales Co-ordinator role. Highlight your organisational skills and any relevant experience in sales or administration. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed multiple tasks or supported a sales process in the past. We love a good story!
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us you care about the little things!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Return on Investment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Direct Sales Co-ordinator role. Familiarise yourself with the key responsibilities like managing enquiries and processing orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past experiences. Think of times when you successfully managed multiple tasks or streamlined a process. This will highlight your ability to thrive in a fast-paced environment.
✨Brush Up on Your Excel Skills
As the job involves analysing customer data using Excel, it’s a good idea to refresh your Excel skills before the interview. Be ready to talk about how you've used Excel in previous roles, whether it's for tracking orders or generating reports. This will show that you can hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the sales process, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.