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- Tasks: Support the BMW team with client care and administrative tasks, mostly remote.
- Company: Join Return on Investment Ltd, a leader in automotive outsourced solutions across the UK and Europe.
- Benefits: Enjoy flexible hours, private healthcare, gym allowances, and educational bursaries.
- Other info: Part-time role with 22.5 hours per week, including one day in the office.
- Why this job: Represent a prestigious brand while developing your skills in a supportive team culture.
- Qualifications: Experience in client services or administration; automotive knowledge is a bonus.
The predicted salary is between 19000 - 27000 £ per year.
Client Services Executive – BMW (Part-Time)
Join to apply for the Client Services Executive – BMW (Part-Time) role at Return on Investment Ltd
Client Services Executive – BMW (Part-Time)
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Join to apply for the Client Services Executive – BMW (Part-Time) role at Return on Investment Ltd
Return on Investment Ltd provided pay range
This range is provided by Return on Investment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Location: Primarily remote, with 1 day per week in our Nantwich office
Hours: 22.5 hours per week (9:00 AM – 5:30 PM, Thursday & Friday + one additional weekday of your choice, with a 1-hour unpaid lunch)
Salary: £23,850 (Pro Rata)
Contract Type: Permanent, Part-Time
We’re looking for a highly organised and detail-focused Client Services Executive to support our BMW team. This is a part-time, permanent role focused on client care, administrative coordination and regulatory compliance.
You’ll be working three set days per week (Thursday, Friday, plus one other weekday of your choice), from 9:00 AM to 5:30 PM with a 1-hour unpaid lunch each day. The role is mostly remote, with just one day per week in our Nantwich office.
What You’ll Be Doing
- Preparing and managing customer agreements, renewals, and documentation
- Booking and coordinating demo vehicles with third-party providers
- Responding to client enquiries by phone and email
- Maintaining accurate records and updating CRM systems
- Ensuring compliance with GDPR, FCA and internal standards
- Supporting process improvements and contributing to a positive team culture
What We’re Looking For
- Experience in client services, administration or customer support
- Confident using Microsoft Office (Excel, Outlook, Word) and CRM tools
- Strong written and verbal communication skills
- Excellent attention to detail and time management
- Able to work independently and adapt to changing priorities
- Automotive experience is a bonus, not essential
Why Join Us?
In addition to a flexible, structured working pattern and the opportunity to represent a prestigious automotive brand, you’ll enjoy a generous benefits package:
Your Benefits Include:
- Company Pension Scheme: 5% employee contribution, 4% employer contribution via AEGON, with access to a pension adviser
- Life Assurance: Free cover offering a lump sum payment to your beneficiaries
- Bupa Private Medical Care: Private healthcare access, with options to add your partner and dependants
- Health Shield Cash Plan: Claim back dental, physio, and other health costs — includes free cover for under-18 dependants
- Health & Wellbeing Fund: £500 annual allowance for gym memberships, apps, counselling, or wellness services
- Car Schemes: Short-term Kia and Hyundai leases with tax and insurance included
- Bursary for Further Education: Up to £1,500 per year to support courses and qualifications that aid personal or career growth.
How To Apply
If you’re a client-focused professional looking for a flexible and rewarding role, we’d love to hear from you. This opportunity is currently being advertised on our website and will soon appear on other platforms — you can apply directly wherever you see it, or submit your CV via our company website. We look forward to hearing from you.
Operating in the UK & Europe across five sites, ROI delivers a range of outsourced solutions to our Automotive clients, resulting in increased operational efficiency, sales and customer satisfaction.
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Client Services Executive – BMW (Part-Time) employer: Return on Investment Ltd
Contact Detail:
Return on Investment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Executive – BMW (Part-Time)
✨Tip Number 1
Familiarise yourself with BMW's brand values and customer service standards. Understanding what makes BMW unique will help you align your approach to client care, making you a more attractive candidate.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and CRM tools. Being proficient in these applications is crucial for managing customer agreements and maintaining accurate records.
✨Tip Number 3
Prepare to discuss your experience in client services or administration during the interview. Think of specific examples where you've demonstrated excellent attention to detail and time management.
✨Tip Number 4
Show your enthusiasm for the automotive industry, even if you don't have direct experience. Research current trends and challenges in the sector to demonstrate your interest and commitment to the role.
We think you need these skills to ace Client Services Executive – BMW (Part-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services, administration, or customer support. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong written communication skills. Explain why you're interested in the role and how your background aligns with the responsibilities of the Client Services Executive position.
Highlight Attention to Detail: In your application, provide examples of how you've demonstrated excellent attention to detail in previous roles. This is crucial for managing customer agreements and ensuring compliance.
Showcase Your Tech Skills: Mention your proficiency with Microsoft Office and CRM tools. If you have experience with specific software mentioned in the job description, be sure to include that as well.
How to prepare for a job interview at Return on Investment Ltd
✨Showcase Your Organisational Skills
As a Client Services Executive, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the administrative coordination required in this role.
✨Familiarise Yourself with BMW and the Automotive Industry
Even though automotive experience isn't essential, showing a genuine interest in BMW and the automotive sector can set you apart. Research recent developments in the industry and be ready to discuss how they might impact client services.
✨Prepare for Client Interaction Scenarios
Since the role involves responding to client enquiries, think of common scenarios you might face. Practice how you would handle difficult questions or complaints, showcasing your strong communication skills and ability to maintain professionalism under pressure.
✨Highlight Your Attention to Detail
Attention to detail is crucial for maintaining accurate records and ensuring compliance. Be prepared to discuss specific instances where your attention to detail made a difference in your work, whether in administration or client services.