At a Glance
- Tasks: Support our Hyundai/Genesis Team with client care and administrative coordination.
- Company: Join a leading automotive brand with a flexible working culture.
- Benefits: Generous salary, private healthcare, gym allowance, and education bursary.
- Other info: Work primarily remote with one day in the Milton Keynes office.
- Why this job: Make an impact in a dynamic role while enjoying great perks.
- Qualifications: Experience in client services and strong communication skills required.
Location: Primarily remote, with 1 day per week in our Milton Keynes office
Hours: 9am - 5pm - Monday - Friday
Salary: Paying up to £24,500 per annum
We’re looking for a highly organised and detail-focused Business Centre Executive to support our Hyundai/Genesis Team. This is a full-time, permanent role focused on client care, administrative coordination and regulatory compliance.
What You’ll Be Doing
- Preparing and managing customer agreements, renewals, and documentation
- Booking and coordinating demo vehicles with third-party providers
- Responding to client enquiries by phone and email
- Maintaining accurate records and updating CRM systems
- Ensuring compliance with GDPR, FCA and internal standards
- Supporting process improvements and contributing to a positive team culture
What We’re Looking For
- Experience in client services, administration or customer support
- Confident using Microsoft Office (Excel, Outlook, Word) and CRM tools
- Strong written and verbal communication skills
- Excellent attention to detail and time management
- Able to work independently and adapt to changing priorities
- Automotive experience is a bonus, not essential
Why Join Us?
In addition to a flexible, structured working pattern and the opportunity to represent a prestigious automotive brand, you’ll enjoy a generous benefits package:
- Company Pension Scheme: 5% employee contribution, 4% employer contribution via AEGON, with access to a pension adviser
- Life Assurance: Free cover offering a lump sum payment to your beneficiaries
- Bupa Private Medical Care: Private healthcare access, with options to add your partner and dependants
- Health Shield Cash Plan: Claim back dental, physio, and other health costs — includes free cover for under-18 dependants
- Health & Wellbeing Fund: £500 annual allowance for gym memberships, apps, counselling, or wellness services
- Car Schemes: Short-term Kia and Hyundai leases with tax and insurance included
- Bursary for Further Education: Up to £1,500 per year to support courses and qualifications that aid personal or career growth.
For the right candidate, this role offers a stable and supported career within a leading automotive brand.
Business Centre Executive Operations · Milton Keynes · employer: Return on Investment Ltd
Join our dynamic team as a Business Centre Executive in Milton Keynes, where you'll enjoy a flexible working environment with the opportunity to represent a prestigious automotive brand. We prioritise employee well-being with a comprehensive benefits package, including private medical care, a generous pension scheme, and support for further education, all while fostering a positive and collaborative work culture that encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Business Centre Executive Operations · Milton Keynes ·
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Return on Investment Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Return on Investment Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Business Centre Executive Operations · Milton Keynes ·
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Return on Investment Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Return on Investment Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Return on Investment Ltd!
How to prepare for a job interview at Return on Investment Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
