At a Glance
- Tasks: Engage with clients, arrange viewings, and provide exceptional customer service.
- Company: Join a friendly team in the vibrant Glasgow West End.
- Benefits: Flexible weekend hours with opportunities for extra shifts.
- Other info: Full training provided and a supportive environment for personal growth.
- Why this job: Perfect for those passionate about property and helping others.
- Qualifications: No experience needed; just bring your enthusiasm and organisational skills.
The predicted salary is between 12 - 15 £ per hour.
Key details
- Location: Byres Road, Glasgow
- Hours of work: Saturday 10am – 2pm (4hrs) and Sunday 12pm – 3pm (3hrs)
About The Role
We are looking for someone friendly, organised and people-focused to join our Glasgow West End team. This role is weekend-only with the option to pick up extra hours for holiday cover when available. You’ll handle enquiries, book viewings, support buyers and sellers, and help create a positive experience for everyone who walks through the door, calls or emails the branch.
About You
This role is ideal for someone with a genuine interest in property and a passion for providing exceptional customer service. No previous property experience is required; full training will be given. You’ll take a proactive approach to personal development, continuously building your skills.
Key Responsibilities
- Act as the first point of contact for all enquiries (phone, email, in person).
- Arrange property viewings and valuations, scheduling diary appointments as required.
- Respond to Home Report, brochure, and property information requests promptly.
- Match new properties with potential buyers, following up via phone and email.
- Build strong ongoing relationships with clients through regular communication.
- Promote wider Rettie Group services to encourage internal referrals.
- Maintain accurate records through proactive use of the sales database (Reapit).
- Support the team in ensuring all regulatory compliance requirements are met.
- Contribute to the team's marketing activity, including social media content, direct mail campaigns and encouraging online reviews.
Essential Key Requirements
- A proactive and positive attitude and a commitment to delivering exceptional service
- Strong customer service and organisational skills
- Confident IT user, including MS Word
We want them to prosper and realise their potential. We are proud that our values of Teamwork, Determination, Dependability and Ambition guide our actions and behaviours towards our clients and each other, daily. Based on these values, we aspire to cultivate and grow diverse, capable teams in an environment which will help you realise your career potential.
Property Sales Consultant employer: Rettie
Contact Detail:
Rettie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Sales Consultant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Rettie Group. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of scenarios where you can demonstrate your friendly and organised nature. Role-play with a friend or family member to get comfortable with handling enquiries and booking viewings.
✨Tip Number 3
Be proactive during the interview! Don’t just wait for questions; ask about the team dynamics and how you can contribute to their marketing activities. This shows your enthusiasm and willingness to jump right in and make a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your interest in the role and the company right from the start. Let’s get you on board!
We think you need these skills to ace Property Sales Consultant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and people-focused nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to tailor your CV and cover letter to highlight your customer service skills and any relevant experience. Even if you don’t have property experience, showcasing your organisational skills and proactive attitude will catch our eye.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Rettie
✨Know Your Stuff
Familiarise yourself with the property market in Glasgow, especially Byres Road. Understand the local trends and what makes properties in the area appealing. This will show your genuine interest in property and help you answer questions confidently.
✨Show Off Your People Skills
Since this role is all about customer service, be ready to demonstrate your friendly and organised nature. Think of examples from your past experiences where you’ve successfully handled enquiries or built relationships with clients. This will highlight your people-focused approach.
✨Be Proactive
Prepare some questions to ask during the interview that show your enthusiasm for personal development and learning. For instance, inquire about training opportunities or how the team collaborates on marketing activities. This reflects your proactive attitude and commitment to growth.
✨Get Tech-Savvy
Brush up on your IT skills, especially with MS Word and any sales databases. If you have experience with similar tools, mention it! If not, express your willingness to learn quickly. Being tech-savvy is crucial for maintaining accurate records and supporting the team effectively.