Key Details
Location: Anywhere in Scotland, Edinburgh preferred
Hours of work: 37.5 hours per week
About the Role
We’re looking for a commercially driven New Homes Associate to join our team. This is a hands‑on, client‑facing role focused on delivering new build sales across a portfolio of developments. You will take ownership of sales delivery on key projects, working closely with developers and internal teams to maximise results. The role requires a strong balance of commercial sales expertise and analytical thinking – using data and market insight to shape marketing activity, refine pricing, and optimise conversion. You will provide day‑to‑day direction and support to a small specialist team, helping ensure consistent performance, strong collaboration and high standards of delivery.
Key Responsibilities
Sales Delivery & Client Management
- Lead the sales performance across allocated developments, from launch through to completion
- Build strong, credible relationships with developers and professional partners
- Drive high levels of customer service and client satisfaction
- Proactively manage enquiries and progress sales from reservation to completion
- Maximise conversion rates and optimise use of developer incentives
- Maintain in-depth knowledge of developments, buyers and local markets
Commercial & Analytical Input
- Assess the effectiveness of marketing campaigns and promotional activity
- Use data and insight to recommend pricing, positioning and sales strategy adjustments
- Monitor performance against targets and identify opportunities to improve outcomesProvide clear, confident reporting to clients on sales performance and market feedback
Team Leadership & Support
- Provide day-to-day direction, coordination and support to the New Homes sales team
- Act as a central point of contact for the team, helping maintain consistency, communication and standards
- Share knowledge, best practice and market insight to support overall team performance
- Monitor and manage team KPIs and sales activity metrics, providing regular performance updates to management
- Support onboarding and induction activity where required
- Work closely with the Director and wider leadership team on any people-related matters
- Foster a positive, accountable team culture aligned with Rettie values
Operational & Cross-Team Contribution
- Work closely with marketing to ensure campaigns are well executed and commercially effective
- Contribute to onboarding new developments and preparing launches
- Support pricing discussions and client proposals
- Ensure all administration, compliance and reporting is completed accurately and on time
- Actively promote cross-selling opportunities across the wider business
People & Culture
- Role model a positive, professional and collaborative approach
- Contribute to a culture of accountability, continuous improvement and high performance
- Share feedback and observations with senior leadership to support individual development
- Support team wellbeing and an inclusive working environment
Key Requirements
- Proven track record in a sales-driven environment, ideally within New Homes
- Strong commercial awareness with the ability to interpret data and adapt strategy
- Confident communicator with excellent relationship management skills
- Experienced in negotiation and closing transactions
- Knowledge of New Homes processes, incentives and compliance requirements
- High level of organisation and attention to detail
- Strong IT skills (Microsoft Office)
- Full, clean driving licence
Competencies
- Communication
- Collaboration
- Customer Focus
- Problem Solving and Innovation
- Positive Mindset
- Planning and Organising
- Negotiation
